Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chad Deaton

Decatur,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

CASA Advocate Supervisor

Heartland CASA
01.2024 - Current
  • Managed a caseload of 35 cases and over 80 clients.
  • Conducted interviews with parents, foster parents, school officials, and other individuals to better understand client's needs.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.

Daycare Director

Decatur Indoor Sports Center
04.2019 - 01.2024
  • Recruited, selected and retained quality administrators, teachers and support staff.
  • Conducted trainings and mentored staff, consistently improving performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Interviewed over 150 parents and children for enrollment.

Lacrosse Coach

Decatur Indoor Sports Center
01.2019 - 01.2024
  • Logged recruitment, administrative, and gameplay activities for official team record.
  • Maintain and organize over 30 players in the program per year.
  • Enhanced team with successful fundraising and donor engagement strategies.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.

Education

No Degree - Education, Political Science, History

Millikin University
Decatur, IL

Skills

  • Team management

  • Client advocacy

  • Crisis support

  • Risk management

  • Time management

  • Verbal and written communication

  • Customer service

  • Program leadership

  • Administrative functions

  • Mentorship

Accomplishments

  • Outstanding Citizenship Award by the Sons of the American Revolution
  • Distinguished Athlete Aware by the United States Marine Corps
  • All Apollo Conference Player 2019, 2020, 2021
  • Awarded "Employee of the Month" for delivering outstanding administrative support.

Timeline

CASA Advocate Supervisor

Heartland CASA
01.2024 - Current

Daycare Director

Decatur Indoor Sports Center
04.2019 - 01.2024

Lacrosse Coach

Decatur Indoor Sports Center
01.2019 - 01.2024

No Degree - Education, Political Science, History

Millikin University

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Chad Deaton