Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chad De La Torre

Chad De La Torre

Keller

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

18
18
years of professional experience

Work History

Store Manager

Palm Beach Tan
Dallas
04.2016 - Current
  • Monitored inventory levels and placed orders to restock shelves.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Consistently achieved and exceeded daily, weekly, and monthly sales targets.
  • Developed efficient staffing schedules aligned with budgetary constraints and operational needs.
  • Oversaw the full employee lifecycle, including recruitment, training, development, performance evaluations, and terminations.
  • Partner with regional leaders in workforce development, prioritizing in management.

Prolific Staffing

Temp Apartment Leasing Agent
Arlington
04.2019 - 07.2019
  • Schedule and conduct property tours with prospective tenants.
  • Address and resolve tenant complaints in a timely and professional manner.

Aquatics Supervisor

Great Wolf Lodge
Grapevine
09.2013 - 04.2016
  • Adhere to and operate under Ellis & Associates' certification standards.
  • Assist in training, supervising, and coordinating lifeguards' duties.
  • Actively manage lifeguards in their assigned areas to ensure the protection of the lives and safety of our guests.
  • Enforce and establish rules and regulations.
  • Administer and coordinate First Aid and CPR in emergency situations.

Guest Service Manager

McDonald's
Decatur
08.2007 - 09.2013
  • Provide superior customer service to all guests.
  • Managed employee recruitment and development.
  • Ensure sales promotions are correctly in place.
  • Assign employees to the correct workstations.

Education

High School Diploma -

Decatur High School
Decatur, TX
05-2009

Skills

  • Inventory management
  • Sales forecasting
  • Staff scheduling
  • Employee training
  • Performance evaluation
  • Customer relationship management

Timeline

Prolific Staffing

Temp Apartment Leasing Agent
04.2019 - 07.2019

Store Manager

Palm Beach Tan
04.2016 - Current

Aquatics Supervisor

Great Wolf Lodge
09.2013 - 04.2016

Guest Service Manager

McDonald's
08.2007 - 09.2013

High School Diploma -

Decatur High School

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