Chad Gilbert
Philadelphia,PA
Summary
Charismatic Sales Support Manager with expertise in resolving complex customer requests to achieve quality service. Talented in using solution selling techniques to acquire sales. Proven skills in finance and retail. Experienced in managing a sales team of twenty-five employees. Organized with a motivational training style. Looking for a new and challenging opportunity.
Overview
11
11
years of professional experience
Work History
Sales Manager
John Kennedy Auto Group
Conshohocken, PA
01.2020 - Current
- Maintains relationships with customers and finds new ones by identifying needs and offering appropriate services.
- Keeps and maintains CSI above industry average.
- Attains approvals for funding to move through the completion of sales.
- Builds vehicles and takes the lead on building customer vehicles to assist the dealership with success in an ever changing industry.
Senior Sales Manager
Pacifico Auto Group
Philadelphia, PA
08.2016 - 12.2019
- Single-handedly built and maintained all inventory, while remaining cognizant to trends and product knowledge.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to an already gifted team of Sales Associates.
- Built successful sales teams to assist with meeting strategic action plans and marketing budgets to ensure that sales goals were met and exceeded.
- Reviewed operational records and reports to project sales and determine profitability.
Floor Manager
Pacifico Auto Group
Philadelphia, PA
04.2014 - 08.2016
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Executed closing deals to complete transactions and maximize profitability.
Sales Associate
Pacifico Auto Group
Philadelphia, PA
02.2011 - 04.2014
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Applied excellent communication skills and ability to establish rapport to close sales and meet targets.
- Developed marketing strategies to attract business for personal and company growth.
- Drove team revenue totals by bringing in more than $500,000 in personal annual sales.
Education
JATC - Electrical Installation
Apprentice For The Electrical Industry IBEW Local 98
Philadelphia, PA2004
Skills
- Relationship building
- Customer service
- Inventory management
- Analytical problem solver
- Coaching and mentoring
- Strong interpersonal skills
Accomplishments
- Training
Designed and executed training program for extended company sales team, increasing employee productivity and product knowledge. - Achieved status as one of the top 10 sales performers for new car sales in the Ford Motor Company.
Timeline
Sales Manager
John Kennedy Auto Group
01.2020 - Current
Senior Sales Manager
Pacifico Auto Group
08.2016 - 12.2019
Floor Manager
Pacifico Auto Group
04.2014 - 08.2016
Sales Associate
Pacifico Auto Group
02.2011 - 04.2014
JATC - Electrical Installation
Apprentice For The Electrical Industry IBEW Local 98
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