Chad Hawkley
Brighton,CO
Summary
With over 20 years of customer service experience, I have made it a point to share a moment and connect with people in various industries. With attention to detail regarding sales orders, product knowledge, and logistical accuracy, I am seeking a new position that effectively utilizes my leadership skills while challenging my problem-solving acumen.
Overview
5
5
years of professional experience
Work History
Inside Sales Associate
Central States Hose, Inc.
07.2023 - 07.2024
- Serving as liaison for customers placing orders via phone or email, recommending the most appropriate product while ensuring accuracy regarding shipping costs and correct sales tax rates
- Collaborating with lead hose assemblers to ensure product quality & stock quantity, double checking inventory to make sure the customer is satisfied with their request being fulfilled in a timely manner
- Helping clients at the front counter during peak traffic hours, allowing the hose assembly techs to finish their jobs without constant distraction from showroom and will call customers
Inside Sales /Inside Sales Support Specialist
Castlewood Doors and Millwork
03.2021 - 06.2023
- As an inside sales rep, working directly with clients on interior & exterior door projects as well as trim packages, troubleshooting the best type of wood species for the style of home and desire of the client
- As sales support, assisting outside sales representatives by giving a second look over on floor plans, door schedules, hardware schedules, and any other tasks to bring the sales across the line to production
- Coordinating kick-off meetings for project managers both internally and externally, using Microsoft teams to collaborate with all parties involved on a set time and date that works best for all members
Mill Technician
Central Supply and Trim
09.2019 - 03.2021
- Installing frames on interior and exterior doors, applying exact measurements to ensure stops, latch bores, and hinge routes are lined up to perfection
- Certified for forklift operation, safely maneuvering around the warehouse while carefully pulling pallets and receiving vendor deliveries with no damage to product
- Maintained accurate inventory counts of door slabs, stock hardware, wood and MDF trim, miscellaneous hardwood trim, and overstock hardware purchased at discount
Education
Associate of Arts - Communications
College of Western Idaho
Nampa, ID05.2015
No Degree - Philosophy And Religious Studies
Northwest Nazarene University
Nampa, IDSkills
- Customer relationship building
- Goal-oriented
- Sales and use tax
- Self-motivated
- Microsoft Office
- Attention to detail
- Industrial product expertise
- Organizational skills
Timeline
Inside Sales Associate
Central States Hose, Inc.
07.2023 - 07.2024
Inside Sales /Inside Sales Support Specialist
Castlewood Doors and Millwork
03.2021 - 06.2023
Mill Technician
Central Supply and Trim
09.2019 - 03.2021
Associate of Arts - Communications
College of Western Idaho
No Degree - Philosophy And Religious Studies
Northwest Nazarene University
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