Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Hoien

Great Falls,Montana

Summary

I'm a passionate, results driven worker. Coming from a small farming town in rural Washington, I found myself wondering what to do in higher education, and for that matter, career. I uprooted myself from my home and family in Washington in pursuit of a career that would take me across the United States. I am ready, willing and able to give myself entirely to learning my duties within an industry that I have nothing but love for, and I hope you find my enthusiasm and work ethic a perfect fit for your company, and your customers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Rail Grinding Technician

Orgo-Thermit
10.2023 - Current
  • Reduced production downtime with timely troubleshooting and repair of grinding machinery.
  • Improved product quality by monitoring and adjusting grinding processes according to specifications.
  • Enhanced efficiency by maintaining grinding equipment and performing regular inspections for optimal performance.
  • Streamlined workflow by organizing workspace for easy access to tools, materials, and documentation.

Detention Officer

Cascade County Sheriff's Office
02.2023 - 10.2023
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Conducted physical searches of inmates and premises in search of weapons and contraband.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Took custody of inmates from arresting officers to begin processing into detention facility.
  • Regularly conducted security and sanitation checks.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Supervised and controlled behavior of 80-170 inmates.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

Delivery Driver

FedEx Ground
04.2022 - 02.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

CNC Shop Assistant

Converting Equipment International
05.2021 - 04.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Used hand and power tools, equipment and instruments accurately.
  • Inventoried supplies regularly and reported needs to management.
  • Completed projects and work assignments despite tight deadlines.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Optimized shop communication by acting as liaison between departments.
  • Used materials handling equipment such as fork lifts and pallet jacks to smoothly transport heavy pallets of new merchandise.

Manufacturing Associate

Proof Research
01.2021 - 05.2021
  • Organized work to meet demanding production goals.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Monitored production schedule to keep proper amount of inventory on hand.

At Proof Research I was charged with the task of facilitating the carbon fiber wrapping procedure to their barrels. I worked with hazardous chemicals and materials that required appropriate PPE and caution when performing my duties.

Sales Associate

Ace Hardware
08.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

My responsibilities entail; stocking, fronting merchandise, operating a forklift, coordinating with other sales associates and helping customers find the solution to a variety of problems in and outside of their home and business.

Sales Associate

Ace Hardware
04.2019 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Like the job responsibilities at my current employ with the ACE hardware here in Kalispell, I went beyond my job description on almost every account, expanding my expertise to whatever I could lay my hands on to open myself up for assistance wherever I was needed; from a freight receiving clerk to full time lawn and garden sales associate.

Shipper/Receiver/Warehouse Clerk/Delivery Driver

Bill Pierre Ford
12.2017 - 03.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.

At Bill Pierre I found myself covering many positions that had gone unfilled due to many staffing issues, and on a regular basis I could find myself filling all three positions listed within a regular work day. Even then my management would rely on my flexibility to cover other drivers, taking me all over the greater Seattle area on any given day.

Part Time Supervisor/HAZMAT Auditor

United Parcel Service, UPS
10.2016 - 12.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

I was originally hired on to fulfill the role of a package handler, but as the season ended I was promoted to a supervisor to oversee anywhere between ten to twenty hourly employees while they loaded packages into air cargo containers, making sure that said packages reached their destination in a timely manner. In this position I also volunteered to take on HAZMAT auditing training administered by a representative of the FAA; from then on I would ensure that any hazardous item would be correctly packaged, labeled, secured and shipped in accordance with the law in addition to my duties.

Education

Certificate Of Technical Knowledge - Firearms Technologies

Flathead Valley Community College
05.2022

High School Diploma -

Sedro Woolley Senior High School
05.2016

Skills

  • Excellent Written and Verbal Communication
  • Team Supervision
  • Dependability and Honesty
  • Maintain Records
  • Detail Work
  • Conflict De-Escalation
  • Administrative Duties
  • Maintaining Logs
  • Surveillance
  • Key Control
  • Gate Control

Certification

  • Taser© X1 Certification , Cascade County Detention Center - 2023

Timeline

Rail Grinding Technician

Orgo-Thermit
10.2023 - Current

Detention Officer

Cascade County Sheriff's Office
02.2023 - 10.2023

Delivery Driver

FedEx Ground
04.2022 - 02.2023

CNC Shop Assistant

Converting Equipment International
05.2021 - 04.2022

Manufacturing Associate

Proof Research
01.2021 - 05.2021

Sales Associate

Ace Hardware
08.2020 - 01.2021

Sales Associate

Ace Hardware
04.2019 - 08.2020

Shipper/Receiver/Warehouse Clerk/Delivery Driver

Bill Pierre Ford
12.2017 - 03.2019

Part Time Supervisor/HAZMAT Auditor

United Parcel Service, UPS
10.2016 - 12.2017

Certificate Of Technical Knowledge - Firearms Technologies

Flathead Valley Community College

High School Diploma -

Sedro Woolley Senior High School
Chad Hoien