Chad Jeter
Tolleson,AZ
Summary
Dynamic Assistant Manager with proven expertise in customer service, team building, and process improvement. Committed to fostering a positive work environment and enhancing operational efficiency.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Superstar Car Wash
Phoenix, AZ
10.2021 - Current
- Coordinated daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on car wash procedures and customer service standards.
- Implemented process improvements to enhance overall service quality and customer satisfaction.
- Monitored inventory levels, placing orders to maintain necessary supplies for operations.
- Assisted in scheduling staff shifts, optimizing coverage during peak hours for operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
Production Supervisor
Cornell Cookson
Goodyear, AZ
03.2012 - 09.2018
- Supervised daily production operations to ensure adherence to safety and quality standards.
- Coordinated workflow among team members to optimize efficiency and reduce downtime.
- Implemented process improvements resulting in enhanced productivity and reduced waste.
- Trained and mentored new staff on operational procedures and best practices.
- Monitored equipment performance, facilitating timely maintenance and minimizing disruptions.
- Collaborated with management to develop strategies for meeting production targets.
- Resolved issues quickly to maintain productivity goals.
Education
Bachelor of Science - Business
Fayetteville State University
Fayetteville, NCSkills
- Customer service
- Team building
- Schedule oversight
- Multitasking and organization
- Employee supervision
- Coaching and mentoring
Timeline
Assistant Manager
Superstar Car Wash
10.2021 - Current
Production Supervisor
Cornell Cookson
03.2012 - 09.2018
Bachelor of Science - Business
Fayetteville State University