Chad Karels
Phoenix,AZ
Summary
Experienced operations and logistics professional with strengths in inventory control, vendor management, and procurement analysis. Known for reducing backorders, improving order fulfillment, and supporting timely customer deliveries through strong problem-solving and cost-conscious sourcing.
Overview
9
9
years of professional experience
Work History
Assistant Branch Manager
Sherwin-Williams Automotive Finishes
Phoenix, Arizona
12.2025 - Current
- Fulfilled customer orders by sourcing products through distribution centers and alternate vendors, ensuring alignment with customer needs and product availability.
- Evaluated alternative suppliers to optimize procurement costs while ensuring timely fulfillment of customer orders.
- Tracked backorders and coordinated product replenishment to clear open orders, reduce delays, and support customer satisfaction.
- Coordinated daily distribution activities, including purchasing, inventory management, receiving, and order processing, collaborating with vendors and internal teams to resolve fulfillment issues.
Logistics Account Executive
Total Quality Logistics Inc.
Dallas, Texas
11.2024 - 12.2025
- Coordinated freight shipments by sourcing carriers, negotiating rates, monitoring loads, and communicating with drivers and dispatchers, ensuring on-time delivery.
- Negotiated competitive carrier rates, maintaining an average of $687 per load.
- Generated $82,000 in gross revenue during Q2 and Q3 of 2025, averaging $5,600 in weekly gross revenue during Q4.
- Achieved Region 9 Elite Jr. Broker recognition for onboarding 29 new clients in Q3 2025.
Sales Support Specialist
Fan Cloth
Farmers Branch, Texas
11.2021 - 11.2023
- Coordinated merchandise and artwork with sales teams and customers to ensure alignment and satisfaction.
- Collaborated with overseas production teams to refine unique artwork, enhancing product appeal.
- Verified correct merchandise launch and accurate artwork display for each Fan Cloth store, ensuring consistency and quality.
Inside Sales Representative/Kick-Off Specialist
Fan Cloth
Farmers Branch, Texas
08.2017 - 11.2021
- Recognized as Account Manager of the Year for 2019–2020.
- Established and nurtured strong customer relationships as primary point of contact throughout sales process, from initial outreach to ongoing account support.
- Achieved 82% retention rate from returning business in 2019-2020.
Education
Bachelor of Arts - Marketing
Abilene Christian University
Abilene, TX05-2017
Skills
- Inventory control
- Vendor management
- Procurement analysis
- Backorder tracking
- Customer relationship management
- Freight coordination
- Account management
- Problem solving
- Team leadership
- Supply chain management
Timeline
Assistant Branch Manager
Sherwin-Williams Automotive Finishes
12.2025 - Current
Logistics Account Executive
Total Quality Logistics Inc.
11.2024 - 12.2025
Sales Support Specialist
Fan Cloth
11.2021 - 11.2023
Inside Sales Representative/Kick-Off Specialist
Fan Cloth
08.2017 - 11.2021
Bachelor of Arts - Marketing
Abilene Christian University