Chad Lochmiller
Henderson,NV
Summary
Highly motivated retail sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating customer experiences based on their individual needs. Consistently recognized for sales performance and excellence in customer service.
Overview
17
17
years of professional experience
Work History
Sales Expert
Superior Moulding Of Nevada
5190 West Patrick Lane
04.2019 - Current
- worked closely with project supervisors to ensure project deadlines were met
- ensured the correct products were chosen based on blueprints and mock ups drawn up by designers, customers and clients
- ensured change orders were carefully made to avoid mistakes and project delays
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Plumbing Specialist
Lowes Home Improvement Warehouse
1401 S Boulder Highway
12.2008 - 03.2019
- Increased department sales through upselling additional services and products to both project and inspirational customers.
- Maintained positive relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Assisted clients in selecting appropriate fixtures and materials for their specific needs, enhancing overall satisfaction with completed projects.
- Provided expert advice on water conservation measures for both residential and commercial clients.
Millwork Specialist
Lowes Home Improvement Warehouse
Menifee, CA
03.2012 - 01.2018
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Built strong client relationships through consistent communication and effective problemsolving.
- Advised customers on door and window sales, with in depth knowledge of energy saving ratings, and install services.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelors Of Science - Political Science
Ashford University
San Diego, CA09.2012
Skills
- Customer Needs Assessment
- Inventory Control
- Promotional Support
- Sales Development
- Upselling
- Merchandising Knowledge
- Sales Expertise
- POS System Operation
Timeline
Sales Expert
Superior Moulding Of Nevada
04.2019 - Current
Millwork Specialist
Lowes Home Improvement Warehouse
03.2012 - 01.2018
Plumbing Specialist
Lowes Home Improvement Warehouse
12.2008 - 03.2019
Bachelors Of Science - Political Science
Ashford University