Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Poulos

Sioux Falls,SD

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.

Overview

23
23
years of professional experience

Work History

Customer Service Representative

Goal Solutions
Sioux Falls, SD
08.2022 - 08.2025
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints by providing effective solutions and support.

Consultant

Copier Incorporated
Fort Lauderdale, FL
05.2020 - 06.2022
  • Delivered consulting services and created parts department using established framework.
  • trained staff in purchasing, pricing, shipping & recieving and inventory control.

Parts/Manager Director

WBS Technology Inc
Sunrise, FL
05.2008 - 03.2020
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Managed inventory levels for parts and supplies to ensure availability.
  • Supervised team members in daily operations and workflow management.

Parts Manager

U.S. Imaging Solutions
Davie, FL
03.2002 - 05.2008
  • Established individual parts inventory levels to balance stock for maximum inventory
  • Maintained records of all orders placed, received, and shipped.

Education

Associate of Business Administration - Business Administration And Management

Southeast Technical College
Sioux Falls, SD
12.1999

Skills

  • Staff development
  • Logistics
  • Sales Techniques
  • Project management
  • Inventory report generation
  • Customer relations
  • Issue and conflict resolution
  • Supply Chain

Timeline

Customer Service Representative

Goal Solutions
08.2022 - 08.2025

Consultant

Copier Incorporated
05.2020 - 06.2022

Parts/Manager Director

WBS Technology Inc
05.2008 - 03.2020

Parts Manager

U.S. Imaging Solutions
03.2002 - 05.2008

Associate of Business Administration - Business Administration And Management

Southeast Technical College
Chad Poulos