Chad Roop
Columbus,OH
Summary
Seasoned Strategic Account Manager with background in managing and growing key accounts while developing new business opportunities. Strong skills in creating comprehensive strategic plans, identifying client needs, and enhancing customer satisfaction. Successfully implemented strategies resulting in significant business growth and improved client relationships. Known for exceptional problem-solving abilities and adept at working collaboratively within cross-functional teams.
Overview
25
25
years of professional experience
Work History
Strategic Account Manager
Simpson Strong-Tie
Columbus , OH
01.2021 - Current
- Collaborated with cross-functional teams to develop innovative solutions for customers.
- Established strong relationships with key decision makers within client organizations.
- Managed the end-to-end process of onboarding new clients.
- Partnered closely with customer success teams to verify customer satisfaction throughout product lifecycle and drive continued growth with enterprise accounts.
Business Segment Manager
Simpson Stong-Tie
Columbus , Ohio
01.2019 - 12.2021
- Developed strategies to increase segment profitability and market share.
- Monitored daily performance metrics related to segment sales, profits, costs and inventory levels.
- Provided ongoing coaching and mentoring support to ensure successful implementation of projects.
Territory Sales Representative
Simpson Strong-Tie
Columbus , Ohio
06.2016 - 12.2019
- Developed and implemented sales strategies to increase territory revenue.
Engineered Wood Sales Manager
Builders Supply Company
Lancaster , SC
01.2005 - 10.2008
- Developed and implemented sales strategies to increase market share.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Technical Sales Representative
Structural Systems, Inc.
Thurmont , MD
06.1999 - 12.2004
- Identified potential customers and established relationships with them.
- Assisted customers in selecting the most appropriate technical solutions for their needs.
- Provided ongoing support to customers regarding technical issues or inquiries.
Education
Bachelor of Science - Wood Science And Technology
West Virginia University
Morgantown, WV06-1999
Skills
- Revenue Generation
- Business Strategies
- Industry Expertise
- Sales strategy development
- Customer Relationship Building
- Training and mentoring
- Revenue Forecasting
- National account management
Accomplishments
- 2023 Branch Champion Sales Award
Timeline
Strategic Account Manager
Simpson Strong-Tie
01.2021 - Current
Business Segment Manager
Simpson Stong-Tie
01.2019 - 12.2021
Territory Sales Representative
Simpson Strong-Tie
06.2016 - 12.2019
Engineered Wood Sales Manager
Builders Supply Company
01.2005 - 10.2008
Technical Sales Representative
Structural Systems, Inc.
06.1999 - 12.2004
Bachelor of Science - Wood Science And Technology
West Virginia University
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