Chad Scully
Mount Pleasant,MI
Summary
Dynamic Supervisor at Mears Group with a proven track record in team management and workflow optimization. Enhanced customer satisfaction through effective conflict resolution and employee training. Committed to safety compliance and project management, fostering a culture of excellence while mentoring staff to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Mears Group
05.2011 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Beal City High School
Mount Pleasant, MI05-2003
Skills
- Team management
- Workflow optimization
- Conflict resolution
- Customer satisfaction
- Safety compliance
- Employee training
- Project management
- Communication skills
- Training and mentoring
- Goal oriented
- Customer service
- Attention to detail
- Employee motivation
- Relationship building
- Policy enforcement
- Project planning
- Safety protocols
- Quality control
- Documentation and reporting
- Workflow management
- Problem-solving
- Teamwork and collaboration
- Effective communication
- Professionalism
- Reliability
Timeline
Supervisor
Mears Group
05.2011 - Current
High School Diploma -
Beal City High School
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