CHAD SILVERMAN
Colorado Springs,CO
Summary
Senior human resources and operations professional with over 20 years in high-stakes environments. Expertise includes advising leaders on personnel operations, managing sensitive information, and driving process improvements to enhance organizational effectiveness.
Overview
13
13
years of professional experience
Work History
Realtor
Keller Williams Partners | The Peña Team
Colorado Springs, CO
01.2024 - Current
- Managed residential real estate transactions from initial consultation through closing, coordinating contracts, inspections, repairs, financing, title requirements, and multiple concurrent deadlines.
- Served as primary point of contact for buyers, sellers, lenders, title companies, inspectors, contractors, and attorneys, ensuring clear communication across all parties.
- Maintained accurate contracts, disclosures, transaction records, and sensitive client information while tracking critical milestones and compliance requirements.
- Resolved transaction issues through proactive coordination and timely follow-up, ensuring seamless progression toward closing.
- Delivered responsive client service while effectively prioritizing tasks in a fast-paced, deadline-driven environment.
- Developed and nurtured strong professional relationships with clients and cross-functional partners to facilitate successful transactions.
Manpower & Personnel Director
Special Operations Command | United States Army
Peterson Space Force Base, CO
06.2021 - 01.2024
- Directed manpower, personnel, and administrative operations to support senior leadership in complex special operations environment.
- Advised executive leadership on personnel operations, workforce requirements, administrative processes, and organizational readiness.
- Coordinated organizational priorities and personnel requirements across departments and stakeholders to align resources with mission objectives.
- Managed sensitive information and personnel actions, ensuring compliance with policies and enhancing operational integrity.
Human Resources Technician
Special Operations Command | United States Army
Fort Bragg, NC
10.2019 - 05.2021
- Coordinated personnel services and administrative programs for over 1,500 employees, enhancing service delivery.
- Managed personnel records and administrative actions while ensuring compliance and accuracy in information systems and deadlines.
- Streamlined office processes and standardized administrative workflows to enhance service delivery efficiency.
Human Resources Technician
United States Army
Fort Bragg, NC
03.2018 - 09.2019
- Led administrative team providing personnel support for organization with over 4,000 personnel.
- Developed standardized procedures and conducted quality-control reviews to enhance accuracy and accountability.
- Managed employee records and maintained confidentiality of sensitive information.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated onboarding procedures for new hires, ensuring smooth integration into teams.
Human Resources Technician
United States Army
Camp Red Cloud, South Korea
03.2017 - 02.2018
- Coordinated personnel operations and administrative support for 700+ employees in overseas environment, ensuring seamless service delivery.
- Resolved complex personnel and administrative issues, enhancing process efficiency and ensuring adherence to policy compliance.
- Processed employee records and maintained confidentiality of sensitive information.
- Assisted in recruitment efforts by screening resumes and scheduling interviews.
- Coordinated onboarding activities for new hires, ensuring smooth integration into the team.
Human Resources Senior Enlisted Advisor
United States Army
Fort Bliss, TX
06.2014 - 02.2017
- Advised organizational leadership on workforce planning, personnel readiness, administrative requirements, and operational priorities.
- Advised senior leaders on strategic planning and operational effectiveness.
- Supervised administrative professionals delivering personnel services to over 2,600 personnel, ensuring effective support and compliance.
- Facilitated communication between enlisted personnel and command staff, enhancing collaboration and addressing concerns.
- Mentored junior enlisted members in professional development and military protocols, fostering growth and readiness within the unit.
Army Recruiter
United States Army
Sicklerville, NJ
05.2013 - 05.2014
- Guided applicants through recruiting and onboarding processes, ensuring compliance with eligibility requirements and documentation standards.
- Coordinated applicant processing while delivering responsive customer service, enhancing candidate experience throughout recruiting lifecycle.
- Facilitated recruitment processes for diverse military roles across various branches.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Utilized applicant tracking systems to manage candidate applications and communications.
Education
Joint Operations Planning
Human Resources Technician Warrant Officer Course
Senior Leadership Course
Army Recruiter Course
Equal Opportunity Leader Course
Advanced Leadership Development
Personnel Administration
Skills
- Human Resources Operations
- Workforce Planning
- Executive & Senior Leader Support
- Personnel Administration
- Records & Document Management
- Scheduling & Calendar Management
- Customer & Client Service
- Microsoft Office 365
- Personnel Management
- Program & Operations Coordination
- Cross-Functional Collaboration
- Information & Database Management
- Records Management
- Document Management
- Customer service
Personal Information
Title: Retired U.S. Army Warrant Officer | 21 Years of Service | Active TS/SCI
Timeline
Realtor
Keller Williams Partners | The Peña Team
01.2024 - Current
Manpower & Personnel Director
Special Operations Command | United States Army
06.2021 - 01.2024
Human Resources Technician
Special Operations Command | United States Army
10.2019 - 05.2021
Human Resources Technician
United States Army
03.2018 - 09.2019
Human Resources Technician
United States Army
03.2017 - 02.2018
Human Resources Senior Enlisted Advisor
United States Army
06.2014 - 02.2017
Army Recruiter
United States Army
05.2013 - 05.2014