Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Galati

Orefield,PA

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and customer service.

Overview

3
3
years of professional experience

Work History

Unit Clerk

KidsPeace National Centers
Orefield, PA
06.2023 - Current
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Helped patients with admissions process and adhered to state and federal laws.
  • Completed document faxing, bookkeeping and accurate filing.
  • Ordered and maintained supply inventory for medical office.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Answered telephones and directed calls to appropriate medical or administrative staff.

Receptionist

KidsPeace National Centers
Orefield, PA
01.2021 - Current
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated daily log book with information about visitors entering the premises.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Receptionist

Koch 33 Ford
Easton, PA
02.2021 - 01.2022
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Education

High School Diploma -

Phillipsburg High School
Phillipsburg, NJ
06-2020

Skills

  • Medical Forms
  • Unit Administrative Support
  • Records Scanning
  • Reception Management
  • Faxing Orders
  • Multi-Line Phone System
  • Chart Updating
  • Supply Restocking
  • Documentation Skills
  • Replenishing Inventory
  • Supply Requisition
  • Electronic Charting
  • CPR Certified
  • HIPAA Compliance
  • Customer Service
  • Cash Handling
  • Office Reception

Timeline

Unit Clerk

KidsPeace National Centers
06.2023 - Current

Receptionist

Koch 33 Ford
02.2021 - 01.2022

Receptionist

KidsPeace National Centers
01.2021 - Current

High School Diploma -

Phillipsburg High School

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Carol Galati