Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Assistant Manager
Dollar General
Huntington, IN
03.2022 - Current
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored new employees on operational standards and customer service excellence.
Managed inventory levels, optimizing stock accuracy and minimizing shrinkage.
Implemented visual merchandising strategies to enhance product visibility and customer engagement.
Coordinated scheduling for staff to maintain optimal coverage during peak hours.
Resolved customer inquiries and complaints, ensuring high satisfaction levels through effective solutions.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Operations Technician
Bendix Commercial Vehicles Systems LLC
Huntington, IN
06.2007 - 02.2022
Operated and maintained manufacturing equipment to ensure optimal performance and minimize downtime.
Collaborated with cross-functional teams to streamline production processes and enhance operational efficiency.
Conducted routine inspections and troubleshooting of machinery to identify issues and implement solutions promptly.
Trained new technicians on safety protocols, equipment operation, and best practices for maintenance procedures.
Implemented process improvements that reduced waste and increased overall productivity in manufacturing operations.
Shipping and Receiving Clerk
Kenkoat
Huntington, IN
06.2002 - 03.2007
Oversaw shipping operations, ensuring timely dispatch and delivery of goods.
Managed inventory levels, conducting regular stock audits to maintain accuracy.
Coordinated with carriers to schedule pickups and deliveries, optimizing logistics processes.
Trained new staff on safety protocols and standard operating procedures for shipping and receiving.
Monitored incoming shipments for quality control, resolving discrepancies promptly.