Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Chad Thomason

Elgin,IL

Summary

Versatile manager with 3 1/2 years of experience overseeing and scheduling a staff of 60+ employees. I have vast back of house and training experience as well as experience with creating multiple SOP's, such as cash handling, debit procedures for multiple debit devices, and safety training/emergency evacuation. I have proven to be an adaptable manager in the ever-changing cannabis industry and will be a great addition to your team.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Zen Leaf
Saint Charles, IL
06.2020 - 12.2023
  • Agent In Charge - December 2020 - May 2022
  • Cannabis Advisor - June 2020 - December 2020
  • In take of deliveries and inventory while making sure revenue and products were correct in the POS.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Ensured that customer service standards were met or exceeded at all times.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Motivated and led team members to work together to achieve targets.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.

Produce Clerk

Jewel Osco
Bartlett, IL
02.2018 - 09.2018
  • Rotated produce items to ensure freshness.
  • Organized displays of fresh fruits and vegetables in the store.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Replenished display cases as necessary throughout the day.
  • Provided excellent customer service by greeting each customer promptly.

Education

High School Diploma -

Bartlett High School
Bartlett, IL
05-2017

Skills

  • Operations Management
  • Employee Scheduling
  • Business Operations Knowledge
  • Team Leadership Expertise
  • Employee Relations
  • Hiring and Recruitment
  • Training and Development Background
  • Staff Management
  • Conflict Resolution
  • Inventory Control

Accomplishments

  • Daily Herald - Best of the Best Dispensary award - 2022
  • Promoted 3 times within 3 1/2 years as well as a Supervisor position
  • Ran multiple successful state compliance inspections

References

References available upon request.

Timeline

Assistant General Manager

Zen Leaf
06.2020 - 12.2023

Produce Clerk

Jewel Osco
02.2018 - 09.2018

High School Diploma -

Bartlett High School

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Chad Thomason