Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Tippets

Placerville,CA

Summary

Determined and responsible Assistant Manager with more than 6 years of success boosting efficiency and streamlining procedures. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Overview

22
22
years of professional experience

Work History

Relief Manager

Big 5 Sporting Goods
09.2023 - Current
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Proactively addressed potential safety hazards, maintaining a secure environment for both employees and customers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Monitored employee performance regularly, providing constructive feedback to support ongoing professional development.
  • Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
  • Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.

Self Employed (Driver)

Lyft
03.2016 - Current
  • Maintained professional and friendly demeanor during rides to uphold company reputation.
  • Followed all relevant traffic laws and safety regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Sales Associate

Ammo Depot
06.2021 - 01.2022
  • Provided positive assistance in purchasing firearms and ammo with a quick and smooth transaction with knowledge of all required documents.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Assistant Store Manager

Tractor Supply
04.2020 - 04.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas every Monday to identify and proactively resolve issues negatively impacting operations.
  • Oversaw receiving deliveries worth over $500 weekly through efficient coordination of daily operations.
  • Freight team leader.

Sales Consultant

Gridley Country Ford
05.2019 - 02.2020
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Established clients via phone, email and cold calling adding 10% growth.

Sales

Floor And Decor
11.2018 - 03.2019
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Performed stocking and informed management of low inventory quickly.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Ranked number 2 in store store for highest sales.

Project Consultant

Cobex Construction Group
05.2018 - 10.2018
  • Interviewed clients to determine remodeling needs, budget and financing needs.
  • Provided multiple financing options Fitting the client's needs.
  • Constructed contracts, costs and scopes of work for every client.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Project Consultant

Sears Home Services
11.2017 - 05.2018
  • Same as above.

Project Consultant

Quality First Home Improvement Inc.nnin
11.2016 - 09.2017

Same as above.

Lead Window Installer/Service/Measure Tech/Trainer

Bell Brothers Heating and Air Conditioning
02.2015 - 10.2016
  • Operated power tools with safety precautions and protective personal equipment.
  • Completed job documentation and conveyed final report to field technician.
  • Detailed features of product to consumer with usage demonstration.
  • Prepared job site for set up and tear down with appropriate supplies and materials.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Performed cut downs with electrical modifications.
  • Occasional final measure to order windows.

Lead

Cache Valley Electric Co.
06.2012 - 10.2014
  • Completed new connects, reconnects, disconnects and service changes for commercial customers.
  • Read blueprints and schematics to correctly place equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Set up networks and computers for business and residential customers.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Audited low voltage, spreadsheets and device owners for Verizon data centers across the country.
  • Part of the team That built Alaska's first internet network.
  • Successfully migrated 3,00 circuits.

HVAC Install/Service/Maintenance Tech

Wise Energy Solutions
10.2007 - 02.2010
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Optimized performance by balancing systems and calibrating controls.
  • Completed circuits by connecting systems to sources of refrigerant, fuel or water, testing all connections for integrity.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.

Retail Operations Manager

Toys R Us
03.2002 - 05.2007
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
  • Exceeded revenue goals on consistent basis, resulting in commendation from management.
  • Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
  • Trained mangers to store SOP's and payroll That were new to the district.
  • Top warranty sales of 100 per month on average.

Education

56 units all transferable to Sac State - Accounting/Computer Science

Sierra College
Rocklin, CA
2007

Skills

  • Sales
  • Inventory Control
  • Store Management
  • Product and Service Sales
  • Staff Supervision
  • Goals and Performance
  • Lead prospecting
  • Service Agreements
  • Sales Closing
  • Policies and Procedures

Timeline

Relief Manager

Big 5 Sporting Goods
09.2023 - Current

Sales Associate

Ammo Depot
06.2021 - 01.2022

Assistant Store Manager

Tractor Supply
04.2020 - 04.2021

Sales Consultant

Gridley Country Ford
05.2019 - 02.2020

Sales

Floor And Decor
11.2018 - 03.2019

Project Consultant

Cobex Construction Group
05.2018 - 10.2018

Project Consultant

Sears Home Services
11.2017 - 05.2018

Project Consultant

Quality First Home Improvement Inc.nnin
11.2016 - 09.2017

Self Employed (Driver)

Lyft
03.2016 - Current

Lead Window Installer/Service/Measure Tech/Trainer

Bell Brothers Heating and Air Conditioning
02.2015 - 10.2016

Lead

Cache Valley Electric Co.
06.2012 - 10.2014

HVAC Install/Service/Maintenance Tech

Wise Energy Solutions
10.2007 - 02.2010

Retail Operations Manager

Toys R Us
03.2002 - 05.2007

56 units all transferable to Sac State - Accounting/Computer Science

Sierra College
Chad Tippets