Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Esmeralda Perez

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience

Work History

Sales Associate

BIG 5, Big 5 Sporting Goods
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Food Preparation Worker

Chubby's Hot Chicken
06.2023 - 06.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.

Education

High School Diploma -

Chaffey College
Rancho Cucamonga, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Cash register operation
  • Customer needs assessment
  • Sales strategies
  • Cleaning techniques
  • Multi-tasking strength
  • Goal oriented
  • Outgoing personality

Languages

Spanish
Full Professional

Timeline

Sales Associate

BIG 5, Big 5 Sporting Goods
11.2024 - Current

Food Preparation Worker

Chubby's Hot Chicken
06.2023 - 06.2024

High School Diploma -

Chaffey College

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Esmeralda Perez