Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Timeline
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Chad Underwood

Chad Underwood

McKinney,TX

Summary

Results-driven Real Estate Broker Associate with over 25 years of comprehensive sales experience in both consumer and B2B sectors. Demonstrated success in navigating complex sales cycles through a consultative approach, excelling in various communication mediums including in-person, phone, email, and text. Proven expertise in market analysis, property valuation, and client negotiation enhances the ability to meet diverse client needs effectively. Adept at leveraging technology such as Microsoft 365 and CRM tools while thriving in remote work settings for over 12 years.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Real Estate Broker Associate

Orchard Brokerage, LLC
McKinney, TX
01.2023 - Current
  • Real estate agent since 2006, and real estate broker since 2008.
  • Negotiated purchase contracts with buyers on behalf of clients.
  • Acquired new customers, counseled clients, and identified purchasing needs to deliver relevant real estate investments.
  • Conducted market research to identify trends in the local housing market.
  • Developed and implemented marketing plans for property listings.
  • Showed properties to potential buyers and brokers at open houses and by appointment.

Agent/Agency Owner

Chad Underwood Agency, LLC dba Texas Total Insurance
08.2019 - Current
  • Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.
  • Developed personalized plans to meet clients' specific needs and goals.
  • Coordinated with other professionals, such as lawyers and financial advisors, to provide comprehensive services.
  • Prepared and delivered sales presentations.
  • Analyzed performance data to identify areas for improvement and growth.

Agent/Agency Owner

Farmers Insurance
12.2012 - 08.2019
  • Engaged with customers and provided high level of service by carefully explaining details about products and services.
  • Created and maintained relationships with clients, vendors, and other industry professionals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Met with customer, assessed situations and put together personalized plans.

Sales Representative/Account Manager

Saia LTL Freight
04.2011 - 12.2012
  • Developed and maintained relationships with clients to ensure repeat business.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Identified customer needs by asking questions and advising on best solutions.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Resolved customer complaints promptly and professionally.

Sales Representative/Account Manager

Terryberry
04.1999 - 03.2006
  • Generated leads through cold calling, networking events, referrals.
  • Listened to customer needs to identify and recommend best products and services.
  • Organized sale calls with customers and vendors.
  • Produced sales documents, finalized deals and filed records.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.

Education

B.A. - English, Minor, Psychology

East Texas A&M University
Commerce, TX
12.1993

Skills

  • Listing management
  • New construction sales
  • Real estate transactions
  • Residential sales
  • Sales proposal creation
  • Sales closing
  • Client relationship development
  • Pipeline management
  • Converting leads
  • Lead prospecting
  • Client meetings
  • Microsoft 360 product expertise
  • Multiple CRM's

Hobbies and Interests

  • Golfing
  • Traveling
  • Movies
  • Bible Study

Certification

  • Texas Real Estate Broker
  • Texas General Lines Insurance Agent

References

References available upon request.

Timeline

Real Estate Broker Associate

Orchard Brokerage, LLC
01.2023 - Current

Agent/Agency Owner

Chad Underwood Agency, LLC dba Texas Total Insurance
08.2019 - Current

Agent/Agency Owner

Farmers Insurance
12.2012 - 08.2019

Sales Representative/Account Manager

Saia LTL Freight
04.2011 - 12.2012

Sales Representative/Account Manager

Terryberry
04.1999 - 03.2006

B.A. - English, Minor, Psychology

East Texas A&M University

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