Chad wallen
Fort Wayne,IN
Summary
Innovative leader with a track record in operational efficiency and team development. Known for implementing performance metrics and compliance protocols that drive risk mitigation and enhance service quality. Ready to leverage expertise for impactful organizational growth.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
General Manager
Dominos Pizza Inc.
Fort Wayne, IN
11.2023 - Current
- Developed operational strategies to enhance efficiency and streamline workflows across all departments.
- Led cross-departmental collaboration initiatives to improve service delivery and customer satisfaction.
- Implemented performance metrics to assess employee productivity and identify training needs.
- Managed financial performance by analyzing budgets, forecasts, and financial reports for accuracy.
- Established compliance protocols to mitigate risks and ensure adherence to company policies.
- Fostered team leadership by mentoring and developing staff to enhance their skills and career growth.
- Optimized inventory control processes to reduce waste and improve product availability.
- Enforced high-quality standards in service delivery to maintain customer loyalty and brand reputation.
- Coordinated promotional campaigns to drive sales and increase market visibility.
- Monitored daily operations to identify areas for improvement and implement effective solutions.
- Created a positive workplace culture that encouraged employee motivation and retention.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Conducted regular meetings with senior management team to review progress against established objectives.
Electrical Technician
Mobil tool inc
Fort Wayne, IN
02.2015 - 11.2023
- Conducted inspections and maintenance on electrical systems to ensure optimal performance and safety compliance.
- Diagnosed and resolved electrical issues to minimize downtime and enhance operational efficiency.
- Collaborated with engineering teams to design and implement electrical system upgrades and modifications.
- Executed installation of electrical equipment following industry standards and regulations.
- Performed troubleshooting on electrical circuits to quickly identify and correct faults.
- Documented technical specifications and maintenance activities for future reference and compliance.
- Maintained inventory of electrical components and tools for efficient project execution.
- Assisted in the development of electrical schematics and circuit designs for new projects.
- Monitored performance of electrical systems and made recommendations for improvements.
- Tested newly installed electrical systems and components to verify functionality and compliance.
- Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
- Installed new electrical wiring and equipment in accordance with local codes and regulations.
- Tested existing electrical components to ensure proper functioning.
- Read and worked from electronic blueprint drawings.
- Frequently worked overtime, weekends and holidays.
- Interpreted electrical and mechanical schematics, blueprints and diagrams.
Education
Associate of Applied Science - Mechanical Specialty
Ivy Tech Community College of Indiana
Fort Wayne, IN 08.2000 - 08.2004
Skills
- Operational strategy
- Performance metrics
- Financial analysis
- Compliance protocols
- Inventory control
- Customer relationship management
- Team leadership
- Promotional campaigns
- Employee training
- Problem solving
- Effective communication
- Time management
- Leadership development
- Cross-departmental collaboration
- Quality assurance
- Risk mitigation
- Product development
- Training and coaching
Certification
- Safe serve certified
Timeline
General Manager
Dominos Pizza Inc.
11.2023 - Current
Electrical Technician
Mobil tool inc
02.2015 - 11.2023
Associate of Applied Science - Mechanical Specialty
Ivy Tech Community College of Indiana
08.2000 - 08.2004