Motivated and enthusiastic person looking for an exciting role in a fast paced environment where I can focus on great customer service and team building.
Overview
7
7
years of professional experience
Work History
Shift Manager
Chick-fil-A
Prosper, TX
01.2020 - Current
Directed employees through daily routines.
Handled customer complaints, questions and inquiries.
Counted out cash drawers at end of each shift and logged profits into computer system.
Managed scheduling for 12 employees.
Managed inventory and ordered new products when inventory was running low.
Team Lead
Chick-fil-A
Prosper, TX
12.2018 - 12.2019
Delegated daily tasks to team members to optimize group productivity.
Developed and monitored weekly staff schedules.
Rotated through series of different stations based on team needs.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Sales Associate
Home Depot
Frisco, TX
07.2018 - 11.2018
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Helped average of 50 customers per day by responding to inquiries and locating products.
Education
Associate of Science - Supply Chain Management
Collin Community College
McKinney, TX
12.2020
Bachelor of Applied Arts And Science - Supply Chain Management
University of North Texas
Denton, TX
05.2022
CFII - Commercial Flight Instructor
Thrust Flight School
Addison, TX
01-2025
Skills
Critical thinking
Analytical
Leadership
Time management
Team development
Timeline
Shift Manager
Chick-fil-A
01.2020 - Current
Team Lead
Chick-fil-A
12.2018 - 12.2019
Sales Associate
Home Depot
07.2018 - 11.2018
Associate of Science - Supply Chain Management
Collin Community College
Bachelor of Applied Arts And Science - Supply Chain Management