Dynamic professional with extensive experience at Comcast, excelling in audio equipment operations and live sound engineering. Proven ability to troubleshoot complex systems while delivering exceptional customer service. Highly organized and detail-oriented, adept at managing multiple projects and fostering collaborative relationships to achieve outstanding results in fast-paced environments. Creative sound engineer with several years of music editing experience. Versatile and adaptable with passion for bringing clients' musical concepts to reality. Takes direction well and works both independently and in team environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Salesman/ Kiosk Agent
Extra Space Storage
Memphis
05.2022 - Current
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Provided exemplary customer service by promptly addressing questions or concerns about products or services.
Assisted customers in selecting appropriate storage units and services.
Processed rental agreements and ensured compliance with company policies.
Educated customers on product features and technical details to highlight benefits.
Greeted customers and provided information about products and services.
Provided timely follow-up on inquiries made by potential customers.
Maintained list of prospects for future marketing efforts.
Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Identified customer needs by asking questions and advising on best solutions.
Camera Installer/Audio Visual Installer
Self-employed
Memphis
01.2019 - Current
Configured camera systems for remote access and monitoring.
Conducted site assessments to determine optimal camera placement.
Maintained equipment and ensured functionality of installed systems.
Resolved technical issues related to camera operation efficiently.
Performed quality assurance checks on newly installed cameras to verify functionality.
Worked closely with clients throughout the installation process to ensure satisfaction.
Explained features of security systems and answered questions posed by customers.
Set up wireless networks for cameras when requested by customers.
Reviewed customer orders to determine equipment requirements for each job.
Tested equipment, connections and signals to verify security system functionality.
Installed audio and video equipment in commercial and residential settings, including projectors, screens, amplifiers, speakers, receivers, and other components.
Music Producer
808KingBoss
Memphis
03.2018 - Current
Developed strong communication and interpersonal skills by interacting with a diverse range of customers on a daily basis.
Demonstrated excellent customer service skills while assisting customers with their needs.
Performed administrative tasks such as applying for grants, developing budgets, negotiating contracts, and designing and printing programs, and other promotional materials.
Provided feedback on musical performances from both artistic and technical perspectives.
Arranged music, composed by others, changing music to achieve desired effects.
Collaborated with artists to create soundtracks that met their vision.
Performed live sound mixing at concerts, festivals, and other events.
Created unique sound effects to add depth to a variety of productions.
Considered such factors as ensemble size and abilities, availability of scores, and the need for musical variety to select music to be performed.
Integrated virtual instruments into mixdowns via MIDI sequencing tools.
Troubleshot hardware issues during recording sessions as required.
Experienced with social media and communications platforms.
Responded quickly to meet customer needs and resolve problems.
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Collaborated with musicians to refine song arrangements and structures.
Produced original music tracks for diverse artists and genres.
Utilized digital audio workstations for mixing and mastering final tracks.
Recorded, mixed, and edited audio tracks in the studio.
Collaborated with artists to create unique sounds for their projects.
Managed multiple projects simultaneously within tight deadlines.
Performed live sound engineering during concerts and festivals.
Explained concepts related to copyright law, intellectual property rights and ethical considerations when creating digital media content.
Researched copyright law issues related to musical works or recordings.
Live Sound Engineer
Pilgrim Rest Baptist Church
Memphis
11.2014 - Current
Oversaw and operated systems pertaining to audio throughout entire event.
Set up audio equipment for worship services and special events.
Operate sound mixing console during live performances and recordings.
Collaborate with musicians to achieve optimal sound quality and balance.
Troubleshoot technical issues with audio systems and equipment promptly.
Maintain and repair sound equipment to ensure reliable performance.
Train volunteers on basic sound operation and equipment handling.
Coordinate with church leadership to meet audio needs for various events.
Assist in developing audio policies and procedures for church operations.
Operated control consoles to regulate volume levels and sound quality.
Utilized recording equipment to record music and speech.
Set up and calibrate sound systems, amplifiers, microphones and other audio equipment.
Sourced replacement parts for malfunctioning equipment in case of emergency repairs.
Monitored audio levels with headphones while adjusting controls on the mixing board.
Ensured that all cables were properly connected for a safe show environment.
Managed audio equipment at various events, which including set up and break down.
Resolved hardware and network issues to prevent performance delays.
Set up, operated and maintained sound equipment for live events, including mixing boards, microphones, amplifiers and speakers.
Troubleshot technical issues related to the operation of sound equipment during rehearsals and performances.
Collaborated with artists, producers and venue staff to determine audio needs prior to each show.
Reproduced and duplicated sound recordings from original recording media, used sound editing, and duplication equipment.
Researched and specified hardware solutions for video processing, motion tracking and user interaction.
Mixed and edited voices, music, and sound effects for live performances and prerecorded events.
Synchronized and equalized prerecorded dialogue, music, and sound effects with visual action of motion pictures and television productions, using control consoles.
Trained new engineers in proper setup and use of live sound equipment.
Salesman
Comcast
Memphis
09.2020 - 04.2022
Monitored audio equipment performance and made necessary repairs or adjustments as needed.
Suggested new methods and techniques to improve efficiency.
Analyzed feedback from audiences regarding sound mix issues between sets at concerts.
Troubleshot audio systems and equipment, driving resolutions through to completion.
Worked with directors to determine and achieve desired sound for specific type of production.
Developed and maintained sound systems for live events.
Tested audio systems before events to identify any potential problems with connections or settings.
Set up, test, and adjusted recording equipment for recording sessions and live performances.
Ensured that required repairs were made.
Converted video and audio recordings into digital formats for editing and archiving.
Adjusted audio levels to ensure optimal sound quality during recording sessions.
Checked cables for wear or damage after each show and replaced them as needed.
Recorded speech, music, and other sounds on recording media, used recording equipment.
Education
Associate of Applied Science - Business administration
Southwest Community College
TN
Skills
Manage media relations
Coordinate events
Multitasking
Analytical thinking
Verbal communication
Prioritization
Planning
Motivation
Coordination
Mixing and editing
Production sound requirements
Digital audio consoles
Audio recording
Equipment handling
Audio adjustments
Cabling and patching
Audio equipment operations
Special event operations
Video editor
Producer
FL Studio
Hardworking
Highly motivated
Time management
Computer skills
driven
Detail-oriented
Analytical and problem-solving skills
Highly organized
Attention to detail
Self-discipline
Camera awareness
Character development
Collaborative mindset
Excellent memorization
Problem solving
Responsible and dependable
Adaptability and flexibility
Reliability
Effective communication
Self-motivation
Accepts direction and coaching graciously
Professionalism
Team collaboration
Active listening
Creative thinking
Decision making
Team building and leadership
Cooperative attitude
Memorization skills
Task prioritization
Problem-solving aptitude
Effective communication
Relationship building
Team building
Analytical thinking
Interpersonal skills
Live performances
Continuous improvement
analytical skills
Performance planning
Goal development
Installation of audio-visual equipment
Troubleshooting audio systems
Audio equipment maintenance
Setting up microphones
Broadcast engineering
Certification
The Art Of Music Production Course Certificate Berklee
Accomplishments
Info Cision/ Xfinity Employee of the Month October 2021
Timeline
Salesman/ Kiosk Agent
Extra Space Storage
05.2022 - Current
Salesman
Comcast
09.2020 - 04.2022
Camera Installer/Audio Visual Installer
Self-employed
01.2019 - Current
Music Producer
808KingBoss
03.2018 - Current
Live Sound Engineer
Pilgrim Rest Baptist Church
11.2014 - Current
Associate of Applied Science - Business administration
<ul><li>Write for local PR and communications agencies and clients, including printed and digital projects in the Health Care, Life Sciences, Government, B2B, and Consumer sectors.</li><li>Provide media relations consultation to clients.</li></ul> at Self-Employed<ul><li>Write for local PR and communications agencies and clients, including printed and digital projects in the Health Care, Life Sciences, Government, B2B, and Consumer sectors.</li><li>Provide media relations consultation to clients.</li></ul> at Self-Employed