Chad Zink
Milford,OH
Summary
Enthusiastic Fire Alarm Installation Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of installation and termination of fire alarm systems. Motivated to learn, grow and excel in fire alarm industry. Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager
Koorsen Fire & Security
Blue Ash, OH
01.2022 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
Project Manager/Service Manager
Koorsen Fire & Security
Blue Ash, OH
01.2020 - 01.2022
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Fire Alarm Installation and Service Technician
Koorsen Fire & Security
Blue Ash, OH
09.2018 - 01.2020
- Responded to maintenance calls and troubleshot devices.
- Performed troubleshooting on fire alarm systems, completing on-site repairs.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed, tested and serviced alarm and associated systems for commercial businesses.
Electrician/Fire Alarm Installation Technician
KEP Electric
Batavia, OH
05.2014 - 06.2018
- Performed troubleshooting on fire alarm systems, completing on-site repairs.
- Commissioned new fire alarm systems, installing related hardware required by facilities.
- Installed, wired, tested and serviced alarm and associated systems for commercial customers.
Education
High School Diploma -
Milford High School
Milford, Oh06.2000
Skills
- Social Perceptiveness
- Shift Scheduling
- Prioritizing and Planning
- Process Improvement
- Adaptable to Changing Conditions
- Performance Review
- Sales Support
- Interviewing and Hiring
Certification
State of Ohio Fire Alarm License
Timeline
Branch Manager
Koorsen Fire & Security
01.2022 - Current
Project Manager/Service Manager
Koorsen Fire & Security
01.2020 - 01.2022
Fire Alarm Installation and Service Technician
Koorsen Fire & Security
09.2018 - 01.2020
Electrician/Fire Alarm Installation Technician
KEP Electric
05.2014 - 06.2018
High School Diploma -
Milford High School
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