Chad MacTaggart
Sales Manager
Portland,OR
Summary
Talented Sales Associate with 11 years of retail/grocery experience. bringing enthusiasm and eagerness to learn new skills. Focused on maximizing business success by capitalizing on sales and excellent customer service.
Value:
- Management experience
- Forklift certified
- Receiving Clerk
- Order Clerk
- Two Decades of customer service experience.
Technical Proficiency:
- Outlook
- Excel
- Word
- Slack
- MS TEAMS
- Video Conferencing
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Senior Account Executive
Brown & Brown Insurance
Portland , Oregon
01.2019 - 01.2022
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Set and monitored sales targets and identified potential customers.
Supervising Agent/Office Manager
ANR Insurance Group
Portland , Oregon
01.2018 - 01.2019
- Hired, trained and prepared 5 agents to respond to customer complaints, inquiries and handle any troubleshooting duties.
- Monitored and evaluated fellow agents' performance.
Sales Agent Representative
Jared Dean State Farm
Portland , Oregon
01.2016 - 01.2018
- Surpassed sales objectives consecutive years by cultivating productive client partnerships.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Banker
Umpqua Bank
Portland , Oregon
01.2014 - 01.2016
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Receiving Clerk, Order Clerk
Fred Meyer
Portland , Oregon
01.2003 - 01.2014
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Received and followed pick sheets to gather merchandise for customer orders.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Commended for surpassing regional audits and reducing expenses through inventory control.
Education
Associate of Science - Political Science
Chemeketa Community College
Salem, OR 09.2001 - 06.2004
High School Diploma -
South Salem High School
Salem, OR 09.1995 - 06.1999
Skills
Order management
Volunteerism
- Red Cross
- Oregon Food Bank
- SMART
Timeline
Senior Account Executive
Brown & Brown Insurance
01.2019 - 01.2022
Supervising Agent/Office Manager
ANR Insurance Group
01.2018 - 01.2019
Sales Agent Representative
Jared Dean State Farm
01.2016 - 01.2018
Banker
Umpqua Bank
01.2014 - 01.2016
Receiving Clerk, Order Clerk
Fred Meyer
01.2003 - 01.2014
Associate of Science - Political Science
Chemeketa Community College
09.2001 - 06.2004
High School Diploma -
South Salem High School
09.1995 - 06.1999
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