Chadnee Knox
Marietta
Summary
Assisted customers with inquiries and resolved issues effectively. Supported team members in delivering high-quality service. Gained experience in computer service with proficiency in Microsoft applications.
Overview
2027
2027
years of professional experience
Work History
Medical/Desk Receptionist
Elara
Queen City, TX
2016 - Current
- Organized and maintained medical forms and office stationary required for front desk activities
- Greeted patients and agency visitors, directing all people to the appropriate locations and services
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
- Scheduled appointments for patients according to established procedures
- Contacted insurance companies regarding benefits and eligibility with various CPT codes
- Typed medical letters according to the psychiatric diagnosis
- Respected and maintained the privacy of agency clients, assuring client confidentiality at all times
- Secured the building at the close of each working day and performed loss prevention activities
Loss Mitigation Specialist Remote
Mr Cooper
Longview, TX
09.2024 - 08.2025
- Analyzed borrower financial information to determine eligibility for loss mitigation options.
- Facilitated communication between borrowers and internal departments to streamline resolution processes.
- Developed and implemented strategies to mitigate loan defaults while maintaining compliance with regulations.
- Reviewed and assessed loan modification applications, ensuring accuracy and completeness of documentation.
Customer Service Clerk
Brookshires
09.2021 - 03.2022
- Assisted in opening this areas new fuel center with vendors and employees
- Provided courteous customer service on a daily basis
- Collected all forms of payment and distributed change
- Cleaned and maintained work areas to ensure a safe work environment
- Stocked, inventoried, and faced all store products
Education
High School Diploma - Computer, Computer Technology Classes
Paul Pewitt High School
01.2014
Skills
- Demonstrated rapid acquisition of new skills and knowledge
- Leveraged advanced Microsoft tools to enhance productivity and streamline workflows
- Demonstrated effective communication skills to facilitate collaboration among team members
- Executed multiple tasks simultaneously to enhance operational efficiency
- Demonstrated persuasive speaking abilities to influence and engage diverse audiences
- Demonstrated adaptability in dynamic work environments
Timeline
Loss Mitigation Specialist Remote
Mr Cooper
09.2024 - 08.2025
Customer Service Clerk
Brookshires
09.2021 - 03.2022
High School Diploma - Computer, Computer Technology Classes
Paul Pewitt High School
Medical/Desk Receptionist
Elara
2016 - Current