Chadwick Gonzales
Neurosurgical Associates of San Antonio
San Antonio,Texas
25
years of professional experience
Dynamic Surgery Scheduler at Neurosurgical Associates of San Antonio with expertise in insurance verification and obtaining authorizations. Proven ability to streamline surgical scheduling, enhance patient flow, and resolve conflicts efficiently. Skilled in ICD-10 coding and fostering teamwork, resulting in improved operational efficiency and patient satisfaction. Comes from medical billing background so expertise in coding and claims submission.
Work History
Surgery Scheduler
5 Years 10 Months- Coordinated surgical cases with physicians, hospitals, and anesthesia teams to maintain accurate operative schedules.
- Verified insurance requirements and obtained prior authorizations before neurosurgical procedures.
- Communicated pre-op instructions and appointment details to patients with clarity and professionalism.
- Maintained accurate scheduling records, surgical logs, and patient documentation in EMR systems.
- Resolved scheduling conflicts by adjusting case times and coordinating changes across departments.
- Collaborated with clinical staff to confirm procedure readiness and streamline patient flow.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Verified insurance coverage and obtained pre-authorizations.
Medical Biller and Coder
10 Years 11 Months- Reviewed medical records to assign accurate ICD-10-CM, CPT, and HCPCS codes.
- Submitted claims and corrected coding errors to reduce reimbursement delays.
- Analyzed denied claims and resolved payer issues through updated documentation.
- Verified insurance eligibility and coordinated benefits information for claim processing.
- Tracked accounts receivable and followed up on unpaid claims for faster collections.
- Trained billing staff on coding procedures, claim standards, and documentation accuracy.
Education
Associate of Science - Music Education
Skills
Schedule coordination
HIPAA compliance
Obtaining authorizations
Teamwork orientation
Insurance verification
Data entry proficiency
Payment posting
ICD-10 proficiency
Timeline
Surgery Scheduler
Neurosurgical Associates of San Antonio
12.2020 - 10.2026Read More
Medical Biller and Coder
DMR Medical Billing
06.2001 - 05.2012Read More
San Antonio College
Associate of Science from Music Education
Read More