Chae Lee
Puyallup,WA
Summary
Dedicated dispensing optician with expertise in accurate eyewear dispensing and compliance management. Committed to maintaining safety standards while delivering exceptional member service and training new apprentices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Costco
Puyallup, Washington
08.2017 - Current
- Dispensed eyewear prescriptions accurately and efficiently.
- Trained new apprentices on dispensing procedures and member service practices.
- Maintained compliance with safety standards in the optical department.
- Resolved member complaints professionally, in a timely manner.
- Assisted members with frame selection and fitting.
- Educated members on lens options and care instructions.
- Consulted with members to determine eyewear needs and preferences.
- Attended continuing education classes to stay abreast with changing trends in the industry.
- Provided professional advice to members on optical products and services.
- Performed measurements of patients' eyes for lenses.
- Adjusted eyeglasses, making minor repairs as necessary, to ensure proper fit and comfort levels for clients.
- Advised members on care and maintenance of eyewear.
- Investigated and resolved member complaints for optimal vision possible.
- Used hands, heat and tools to bend and shape frames to fit member's face.
- Instructed members on methods for adapting to glasses, proper wear and necessary care.
Education
Associate of Science - Opticinary
Seattle Central Community College
Seattle, WA06-2004
Skills
- Eyewear dispensing
- Compliance management
- Prescription verification
- Safety standards
- Training and mentoring
- Customer relationship management
- Attention to detail
- Effective communication
- Interpersonal skills
- Time management
- Task prioritization
Certification
- ABO
- NCLE
- LDO Washington state
Languages
Korean
Native/ Bilingual
Timeline
Costco
08.2017 - Current
Associate of Science - Opticinary
Seattle Central Community College