CHYNA LAGUNA
EAST ORANGE
Summary
Administrative professional with 3+ years of experience providing high-level support, optimizing workflows, and managing confidential communications. Known for reliability, adaptability, and precision in fast-paced environments. Currently pursuing an A.A.S. in Cybersecurity.
Overview
3
3
years of professional experience
Work History
Front Desk Administrator
Spectrum360
Verona
06.2024 - Current
- Managed high-volume front desk activities including phone and visitor screening, calendar coordination, and meeting preparation.
- Maintained digital and paper-based records such as timekeeping logs, attendance reports, and confidential personnel files.
- Provided comprehensive support to school administrators, including document management, report generation, and internal communications.
- Collaborated with IT to troubleshoot and resolve technical issues, ensuring minimal disruption to daily operations.
Residential Coordinator
Adapt of the Hudson Valley
Middletown
10.2022 - 06.2024
- Acted as the central administrative liaison for residents, maintaining accurate documentation and managing sensitive information with discretion.
- Coordinated daily operations including scheduling facility vendors, managing building communications, and maintaining internal systems to support executive leadership.
- Managed compliance and financial documentation, contributing to efficient record-keeping and audit readiness.
- Partnered with leadership on cross-functional projects to enhance workflows, improve service delivery, and increase process efficiency.
- Supported internal communications and liaised with staff and external service providers, ensuring timely issue resolution and high-quality service.
Education
A.A.S - Cybersecurity
Essex County College
Skills
- Microsoft Suite
- SharePoint
- Executive Support
- Expense Tracking
- Task Management
- Office Management
- Calendar and Meeting Coordination
- Internal and External Communications
- Cross-Functional Collaboration
- Project Support
Additional Information - Achievements
- Employee of The Month - Honored for exceptional organization, attention to detail, and a compassionate approach to client interactions.
- Leadership and Staff Coordination - Supervised administrative staff, increasing task completion efficiency by 25%.
Timeline
Front Desk Administrator
Spectrum360
06.2024 - Current
Residential Coordinator
Adapt of the Hudson Valley
10.2022 - 06.2024
A.A.S - Cybersecurity
Essex County College