Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
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Chaima Saidi

Cliffside Park,NJ

Summary

Hardworking and reliable with strong ability in critical thinking and problem solving. Highly organized, proactive and punctual with team-oriented mentality. Enthusiastic, outgoing and friendly, professional in customer service and promoting companies in positive ways by affectively marketing and communicating in ways that builds relationships and trust within the company. Passionate for devising promotional and informational messages to build brand image.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teacher

Preschool Programs
Fort Lee, NJ
11.2021 - 01.2024
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Encouraged critical thinking skills and problem-solving strategies among students.

Business Assistant

Pacific General Trading
Queens, NY
06.2019 - 11.2021
  • Managed productivity with well-coordinated scheduling, task prioritization and process streamlining.
  • Performed bookkeeping and completed bank deposits to assist with financial management and recordkeeping.
  • Responded to routine customer and vendor inquiries or forwarded complex requests to supervisor for further assistance.
  • Improved customer satisfaction by promptly resolving conflicts and responding to trade requests.

Customer Service Representative

Flashwall Inc
Jersey City, NJ
01.2021 - 09.2021
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Education

Bachelor of Science -

City College of New York of The City University of New York, The
New York, NY
01-2024

Skills

  • Problem resolution
  • Program evaluation
  • Experience in leadership
  • Critical thinking
  • Good communication
  • Time management
  • Reliable and trustworthy
  • Data Management
  • Organization
  • Listening & writing
  • Researching
  • Microsoft Outlook
  • Adaptive Team Player
  • Team Development
  • Computer Proficiency
  • Multi-Task Management
  • Professional Telephone Demeanor
  • Customer Consulting
  • Business Development Understanding
  • Sales Expertise
  • Administrative Support

Certification

  • Driver License
  • CPR Certificate

Affiliations

  • Computer skills

Languages

Arabic
Professional

References

- Paige Barbarian: (201)995-7763

- Brittany Browne: (973)437-0719

Timeline

Teacher

Preschool Programs
11.2021 - 01.2024

Customer Service Representative

Flashwall Inc
01.2021 - 09.2021

Business Assistant

Pacific General Trading
06.2019 - 11.2021

Bachelor of Science -

City College of New York of The City University of New York, The
Chaima Saidi