Chaimaa Said
Pearland
Summary
Dynamic supervisor with a proven track record at Freddy's Frozen Custard & Steakburgers, enhancing team productivity through effective staff management and problem-solving. Skilled in training and mentoring, I streamlined inventory processes and improved customer satisfaction, fostering a collaborative environment that drives success.
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in cashier role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
01.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Team Member
Jersey Mikes
10.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree -
San Jacinto College
Houston, TX05-2028
High School Diploma -
Pearland High School
Pearland, TX05-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Staff development
- Analytical thinking
- Team building
- Relationship building
Accomplishments
Achieved 95% customer satisfaction by completing cash register with accuracy and efficiency.
- Achieved faster table turnover through effectively helping with guest seating and order delivery .
Certification
- completed Supervisor Training Program – Freddy’s – 2024
- Certified Food Handler – Texas Department of State Health Services – 2023–Present
- Certified in Customer Service and Team Leadership – Freddy’s – 2024
- Completed Shift Lead Safety and Operations Training – Freddy’s – 2023
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Supervisor
Freddy's Frozen Custard & Steakburgers
01.2025 - Current
Team Member
Jersey Mikes
10.2024 - 01.2025
No Degree -
San Jacinto College
High School Diploma -
Pearland High School
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