Hi, I’m
Chainie Brummond
Casper,Wyoming
Summary
Enthusiastic Gas Station Attendant with 4 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.
Overview
11
years of professional experience
Work History
Pat Casper, WY
Stinkers Gas Station
08.2019 - 07.2022
Job overview
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Shared best practices for sales and customer service with other team members to help improve store' efficiency.
- Managed over 50 customer calls and increased sales by 10%.
Tina Casper, WY
Organ Trail Bar
03.2015 - 11.2017
Job overview
- Opened bar, by 7:00 am, stocked and filled cash registers.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Made multiple varieties of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
- Monitored temperature of cases, shelves and storage areas and reported failures manager.
- Engaged in suggestive selling and other sales techniques.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Lisa RhodesCheyenne, WY
Custom Paint by Bonz
02.2013 - 05.2015
Job overview
- Increased customer satisfaction by resolving issues
- Answered multi-line phone system and greeted callers enthusiastically.
- Interacted with customers by phone, email or in person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Decreased customer hold times by updating office phone call and messaging procedures.
- Exceeded goals through effective task prioritization and great work ethic.
Patty SmithCheyenne, WY
Cowgirl Cleaning
03.2010 - 02.2013
Job overview
- Used time management and efficient cleaning methods to meet deadlines.
- Handling equipment properly with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized industrial cleaning products following strict safety procedures.
- Spot-cleaned stains, Removed scuffs on surfaces.
- Residential
- Commercial
- Worked flexible hours across holiday shifts
Education
University of PhoenixTempe, AZ
Associate of Arts from Criminal Justice
University Overview
- Dean's List [2022]
- Continuing education in [Associates of Arts in Criminal Justice]
Skills
- Providing Feedback
- Opening and Closing Procedures
- Staff Assignments
- Customer Inquiries
Timeline
Stinkers Gas Station
Pat
08.2019 - 07.2022
Organ Trail Bar
Tina
03.2015 - 11.2017
Custom Paint by Bonz
Lisa Rhodes
02.2013 - 05.2015
Cowgirl Cleaning
Patty Smith
03.2010 - 02.2013
University of Phoenix
Associate of Arts from Criminal Justice
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