CHAISTY GAMBLE
Charlotte,NC
Summary
I am eager to acquire a career with a growing company which will allow me to add to the value of the company's success. I bring over 10 years of experience in an array of office, clerical, and customer service skills. I am proficient in the use of computer programs including microsoft word, outlook, and excel. . My qualifications also include management and loan making procedures. Passionate about handling time sensitive projects and I have proven abilities to multitask. I am a very team oriented person. I am a very fast learner and always enthusiastic to take challenges.
Overview
25
25
years of professional experience
Work History
Mortgage Loan Originator
Rocket Mortgage
Detroit, MI
11.2020 - 04.2023
- Originated mortgage loans
- Complied applications and paperwork and double-checked for accuracy.
- Submitted mortgage applications on behalf of borrowers to credit analysts and underwriters using Salesforce software.
- Pre-approved loans that met specifications.
- Informed customers of application deadlines, approvals and denials.
- Assist new and potential applicants with clients with loan applications and find ideal loan options.
- Identified lending risks and implemented strategies to reduce loan defaults.
- Negotiate loan terms with potential borrowers.
- Gathered client debt, credit and income information to determine loan eligibility.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Licensed in 21 states states as well as completed required education to maintain 22 licenses.
Medical Account Representative
Meduit
Charlotte, NC
07.2004 - 10.2020
- Provide excellent customer service
- Train new employees joining the team
- Supervised up to 14 employees
- Produce High Revenue
- Received and processed client payments and updated accounts.
- Stayed current on HIPAA regulations, medical terminology and procedures
- Prepared files to be submitted to insurance companies electronically and manually.
- Provide medical records to patients if requested
- Helped patients determine if medical Insurance has been filed
Assistant Manager
Security Finance Corp
Marion, SC
08.1998 - 07.2004
- Evaluate credit files for loan making and refinancing prodecures of personal loans
- Filing and posting accidental health, property, life, and unemployment insurances
- Provide excellent customer service
- Receive and post loan payments
- Perform collection activities on delinquent accounts via telephone and field communication
Education
Conventional Mortgage loan Processing - Certificate Received
Central Piedmont Community College
Charlotte, NC01.2006
Business Administration And Management
Coker College
Hartsville, SC01.1998
Additional Information
- NMLS License
- MLO License
Timeline
Mortgage Loan Originator
Rocket Mortgage
11.2020 - 04.2023
Medical Account Representative
Meduit
07.2004 - 10.2020
Assistant Manager
Security Finance Corp
08.1998 - 07.2004
Conventional Mortgage loan Processing - Certificate Received
Central Piedmont Community College
Business Administration And Management
Coker College