Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chaitra Agvekar

San Francisco Bay Area

Summary

Results-oriented professional with a strong foundation in analytical thinking and problem-solving, consistently delivering high-impact solutions in fast-paced environments. Demonstrates adaptability and a proactive attitude, complemented by effective communication skills. Passionate about continuous learning and innovation, eager to contribute to team success while supporting organizational objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Systems and Security Consultant

HippocraticAI
05.2023 - Current
  • Implemented security measures using Kandji MDM and CrowdStrike EDR to achieve compliance objectives.
  • Streamlined provisioning workflows by connecting Okta SSO with Rippling HRIS.
  • Implemented automated workflows via Google Apps Manager (GAM) to streamline user provisioning.
  • Spearheaded integration of Okta SSO into Slack Enterprise Grid architecture.
  • Spearheaded integration of LayerX DLP platform for comprehensive data security.
  • Enabled seamless access through single sign-on by deploying Okta for numerous applications.
  • Implemented secure, compliant access management for enterprise applications using Okta automation.
  • Established secure remote infrastructure with Tailscale VPN.
  • Administered hybrid infrastructure leveraging Microsoft 365 and Intune to optimize Windows endpoint management.
  • Managed Google Workspace with focus on MDM BYOD for iOS/Android devices.
  • Streamlined Chromebook administration and oversight through Google Workspace tools.
  • Designed automated processes using Infrastructure as Code tools such as Terraform for provisioning resources in Okta and Tailscale.

Senior IT Systems Administrator

Tenstorrent
07.2023 - 12.2024
  • Streamlined HR-IT workflows to enhance efficiency.
  • Integrated Apple Business Manager and Entra ID with JAMF Pro for seamless Mac management.
  • Integrated Entra ID into Rippling HRIS enabling seamless user lifecycle automation.
  • Streamlined automated device setup with Windows Autopilot, facilitating hands-off laptop deployments.
  • Oversaw Intune policy implementation for Windows devices.
  • Spearheaded Entra ID evaluation and deployment for SSO/SCIM with emphasis on export compliance.
  • Conducted systematic evaluation leading to the selection and deployment of CrowdStrike EDR.
  • Oversaw the administration of a multi-location Fortinet firewall setup across three U.S regions.
  • Directed evaluation and integration of Aruba wireless infrastructure.
  • Collaborated with lead network engineer to deploy Tailscale zero-trust network access solution.

IT Manager

Philo
01.2023 - 05.2023
  • Oversee Okta management for application integration.
  • Ensured efficient vendor operations for IT support and equipment provisioning.
  • Managed IT assets for software and hardware utilizing Freshservice.
  • Configured Kandji for mobile device management;
  • Implemented cloud-based Secure W2 solution to configure radius and manage wireless authentication without passwords.
  • Optimized wireless performance with deployment of Meraki APs, replacing Ubiquiti hardware.
  • Developed consistent laptop build protocol.
  • Enhanced collaborative meeting space by installing pro-level video conferencing tools.
  • Collaborated with BPO partners to integrate IdPs for seamless access to Philo-hosted applications via Okta.
  • Optimized agent access by implementing automated solutions for seamless onboarding to hosted platforms.

IT System Administrator

Luminous Computing
10.2022 - 01.2023
  • Administered IT systems focusing on network and mobile device management.
  • Executed transition plan for upgrading from Brocade to Cisco Meraki networking devices.
  • Administrated patching processes for Mac OS and Windows systems in a mixed environment.
  • Introduced security measures, including YubiKey NFC and Bio series, to strengthen access safeguards to sensitive systems.
  • Developed JAMF infrastructure to manage Macs and iPhones.

Member of IT Staff

OpenAI
12.2021 - 09.2022
  • Delivered advanced technical assistance for various operating systems including Mac OS, Windows OS, iOS, and Android.
  • Streamlined device updates and maintenance leveraging JAMF.
  • Streamlined user authentication by integrating JAMF Connect with Azure AD.
  • Managed IT hardware acquisition by negotiating with vendors to save $300-500 for every MacBook Pro.
  • Managed Azure AD to centralize identity management.
  • Oversaw Google Workspace as Super Admin, maintaining smooth collaboration and communication systems.
  • Enhanced operational efficiency by aligning SaaS spend with managed authentication systems.
  • Administered network infrastructure leveraging Meraki solutions, ensuring seamless operation of desktop ports.
  • Enhanced service experience through comprehensive AV assistance and onboarding activities.

IT Engineer

Arista Networks
11.2015 - 12.2021
  • Delivered extensive IT hardware and software assistance to Arista's global workforce.
  • Oversaw laptop repairs in collaboration with Apple and Lenovo/Dell vendors.
  • Supported seamless operations by diagnosing and addressing Global Protect VPN challenges using Palo Alto Panorama.
  • Managed Zoom platform implementation, handling setup and upkeep of Zoom rooms.
  • Ensured smooth functioning of OneLogin system.
  • Maintained WIFI infrastructure leveraging Aruba ClearPass and Arista Wireless Manager for client support.
  • Led global AV engineering initiatives, designing and deploying solutions across international offices.
  • Managed logistical aspects for EBC facilities and coordinated successful events.
  • Implemented diverse video conferencing solutions using platforms like Zoom, GoToMeeting,Google Hangouts and PEXIP.

Education

Bachelor of Science - IT

Colorado State University
Pueblo, CO
06-2026

Skills

  • SaaS Administration
  • Identity & Access Management
  • MDM Solutions
  • Vendor Management
  • Security Tools/DLP Tools
  • Backup Solutions
  • Network/ZTNA Platform
  • IaC using Terraform
  • HRIS Systems
  • IT Service Management Platform

Certification

  • AWS Sys ops Administrator, expired
  • Azure Administrator Associate, expired
  • VMware (VCP-DCV), Current

Timeline

Senior IT Systems Administrator

Tenstorrent
07.2023 - 12.2024

IT Systems and Security Consultant

HippocraticAI
05.2023 - Current

IT Manager

Philo
01.2023 - 05.2023

IT System Administrator

Luminous Computing
10.2022 - 01.2023

Member of IT Staff

OpenAI
12.2021 - 09.2022

IT Engineer

Arista Networks
11.2015 - 12.2021

Bachelor of Science - IT

Colorado State University

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