Chaitra KR
Sunnyvale,CA
Summary
Dynamic Software Engineer with extensive hands-on experience across the Software Development Lifecycle, known for delivering high-quality solutions on time. Demonstrates strong problem-solving skills and a commitment to continuous learning, enhancing team collaboration and project outcomes. Core competencies include software design, coding, and testing methodologies. Career aspirations focus on leveraging expertise to drive innovation in a forward-thinking organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Software Engineer
Yahoo, Inc.
Mountain View, CA
08.2024 - Current
- Core Mail: I am part of the Core Mail team that is currently in the midst of a major platform migration of the entire backend system from on-premises to Google Cloud Platform.
Software Engineer
Twitter
Bangalore, India
08.2021 - 03.2023
- Payments and Subscriptions (PAS): PAS is a pillar under the Revenue Organization within Twitter, and I was part of a sub-team that owned the platforms responsible for handling payments made by SMB (Small and Medium Business) advertisers on Twitter.
- Unified Payments Systems: I have been part of the initiative that aims to unify the way payment methods are stored and used by customers, as well as making it easier to introduce new forms of payment into the ecosystem.
- Quick Promote on iOS: This feature has been discontinued due to Apple's payment policies, leading to a revenue drop. Contributed to the relaunch of the Quick Promote (of Tweets) feature on the iOS platform from a payment perspective, a revenue booster.
- Tax Service: Primary contributor to the redesign of the taxation service, which had integrations with external tax providers.
- Streamlined processes that reduced the onboarding time for new countries in the tax system.
- Formally mentored summer interns within the Payments team.
Software Development Engineer
Flipkart Internet Pvt Ltd
Bangalore, India
12.2015 - 08.2021
- Scratch Cards: Led the design and implementation of introducing Scratch Cards in the Order Confirmation Flow of Flipkart
- Wishlist 2.0 (aka Collections)(): A core member of the team, which re-architected the wishlist service for better scale and richer features, such as multiple, shareable, followable wishlists
- My responsibilities included low-level design and implementation, contract finalization with the user interface client teams, handling nonfunctional requirements, designing and developing for Multi-DC hosting
- Also led the feature enhancements such as support for vernacular languages, 'Add To Cart' flows, curated wishlists etc
- Communication System (aka ReachOut): This was a micro-service responsible for sending out transactional communications to customers over various channels such as SMS, Email, and WhatsApp
- I was responsible for the integration of WhatsApp as a channel, building multitenancy into the service to support Flipkart-affiliated entities such as 2GUD.com, Myntra.com etc
- In addition to this, was involved in scaling up the system to support peak traffic for sale events such as the 'Big Billion Days'
- Agent Management: Built the agent management backend system for the in-house Customer Relation Management (CRM) tool
- This tool was made extensible for use by external entities(Myntra.com, 2Gud.com) via multi-tenancy
- NDR (Non-Delivery Report) Automation: Worked on an initiative to identify the non-delivered orders of Flipkart, and created a workflow for its delivery re-attempt
- This significantly reduced the Operation Team's effort in manually dialling out calls to customers
Associate Engineer
Unisys India
Bangalore, India
07.2013 - 10.2015
- Common Automation Framework: Was involved in the design and development of a Unified Test Framework, that aided the team in creating automation test scripts for various products
- This was accompanied by a user Interface for managing the script execution
- Technology Focus Group Projects: As a member of a niche group called Technology Focus Group at Unisys, dedicated to IoT(Internet of Things) applications, I was involved in the Proof of Concept of a Machine Learning tool named WEKA
- Mentored an intern as part of this project
Education
Master of Science - Computer Science
Georgia Institute of Technology
Online12-2025
Bachelor of Engineering -
National Institute of Engineering
Mysore, India06.2013
Skills
- Distributed Systems
- Functional Programming
- Java
- Scala
- Python
Certification
- Machine Learning Basics, Nano Degree, https://confirm.udacity.com/L3HU6KG
- Concurrent Programming in Java, https://www.coursera.org/account/accomplishments/certificate/S5GC2E9Q8PSF
- Functional Programming Principles in Scala, https://www.coursera.org/account/accomplishments/verify/HVWYB5Y3YMBE
Volunteer Experience
Flipkart, Mentor, 01/2021, 04/2021, Bangalore, India, Served as a mentor at Flipkart's Flagship Program named 'Girls Wanna Code', which aimed at helping Girl students from Engineering Colleges across India, crack Software Engineering Interviews.
Languages
- English, Full Professional Proficiency
- Hindi, Professional Working Proficiency
- Kannada, Professional Working Proficiency
Timeline
Software Engineer
Yahoo, Inc.
08.2024 - Current
Software Engineer
Twitter
08.2021 - 03.2023
Software Development Engineer
Flipkart Internet Pvt Ltd
12.2015 - 08.2021
Associate Engineer
Unisys India
07.2013 - 10.2015
- Machine Learning Basics, Nano Degree, https://confirm.udacity.com/L3HU6KG
- Concurrent Programming in Java, https://www.coursera.org/account/accomplishments/certificate/S5GC2E9Q8PSF
- Functional Programming Principles in Scala, https://www.coursera.org/account/accomplishments/verify/HVWYB5Y3YMBE
Master of Science - Computer Science
Georgia Institute of Technology
Bachelor of Engineering -
National Institute of Engineering
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