CHAKA NIXON
Thomasville,GA
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
24
24
years of professional experience
Work History
Owner/Operator
PEACE BY GEORGIA PEACH PROPHECY
01.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed and inventoried damaged materials.
- Conducted target market research to discover customer needs and analyze competitor trends.
Operator
GA Peach Accessories
12.2014 - 04.2019
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Retrieved information and performed data entry using appropriate computer programs
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Provided basic end-user troubleshooting and desktop support.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Restaurant Bar Manager
SANTOBES
03.2010 - 10.2013
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Marking Clerk
WARNACO
02.2000 - 04.2004
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Input data into spreadsheets and databases.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH02.2018
COMPUTER INFORMATION SYSTEMS - Computer And Information Sciences
DEVRY UNIVERSITY
Decatur, GA10.1998
Skills
- Staff Hiring
- Customer Relations
- Profit and Loss Analysis
- Photographic Editing
- Therapeutic Massage
- Operational Efficiency and Safety
Timeline
Owner/Operator
PEACE BY GEORGIA PEACH PROPHECY
01.2020 - Current
Operator
GA Peach Accessories
12.2014 - 04.2019
Restaurant Bar Manager
SANTOBES
03.2010 - 10.2013
Marking Clerk
WARNACO
02.2000 - 04.2004
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
COMPUTER INFORMATION SYSTEMS - Computer And Information Sciences
DEVRY UNIVERSITY
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