Chakkrapong Chuchote
Las Vegas,NV
Summary
Dynamic and results-driven professional with a clean driving record and exceptional customer service skills, honed at Lyft and Chuchote Thai Bistro. Proven ability to manage operations efficiently while prioritizing customer satisfaction. Strong team collaborator with expertise in time management and menu memorization, consistently delivering high-quality experiences.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Driver
Lyft
05.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Restaurant Manager and Chef
Chuchote Thai Bistro
07.2017 - 04.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Carefully interviewed, selected, trained, and supervised staff.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Lotus of Siam
09.2013 - 06.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Improved dining experience by providing prompt, attentive service to guests.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Bartender
Osha Thai
11.2009 - 06.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Obtained cash bank and stocked service bar to prepare for operation.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Education
Bachelor of Arts - Airline Business Managements
Suan Dusit University
Thailand03-2007
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Exceptional customer service
- Cash handling
- Professional appearance
- Strong work ethic
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Beverage preparation
Languages
Thai
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Driver
Lyft
05.2023 - Current
Restaurant Manager and Chef
Chuchote Thai Bistro
07.2017 - 04.2022
Server
Lotus of Siam
09.2013 - 06.2017
Bartender
Osha Thai
11.2009 - 06.2013
Bachelor of Arts - Airline Business Managements
Suan Dusit University