Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHALEA MIMS

Columbus,United States

Summary

Mental health professional skilled in client assessment and developing comprehensive care plans to address individual needs. Known for collaborative approach to team-based care and delivering consistent results. Reliable in adapting to changing situations and skilled in crisis intervention and resource coordination, ensuring high standards of support and care.

Overview

7
7
years of professional experience

Work History

IDD Community Mental Health Case Manager

ViaQuest Behavioral Health
04.2024 - Current
  • Enhanced collaboration with interdisciplinary teams for better service delivery and client support for individuals in the IDD community.
  • Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
  • Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
  • Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.

Warehouse Worker

Sam's Club Distribution
06.2023 - 04.2024
  • Exceeded production goals as a Warehouse Worker at Sam's Club Distribution
  • Responsible for packing, typing, and organizing in the warehouse

Assistant Manager

Downtown Rescue Mission
12.2022 - 05.2023
  • Exceeded store goals and led the store to become the number 1 store in the region
  • Received bonuses for exceptional performance
  • Assisted in scheduling, payroll, and recruiting at Downtown Rescue Mission
  • Assist in developing and implementing strategic plans to improve the overall operations of the organization
  • Collaborate with the Store Manager to develop and implement strategies to improve store performance and profitability
  • Collaborate with the HR team to develop and implement efficient recruitment strategies to attract top talent for the organization's various departments, including coordinating job postings, reviewing resumes, conducting interviews, and participating in the selection process
  • Assist in the development and execution of a comprehensive employee training program that enhances employee skills and improves overall performance
  • Assist in overseeing the implementation of training programs for staff members to enhance skills and improve customer service

Warehouse Worker

Target Warehouse
09.2020 - 05.2022
  • Implement quality control measures to ensure accuracy and efficiency in order processing and inventory management
  • Create and maintain accurate inventory records to ensure efficient tracking and management of products
  • Minimize product damage by ensuring proper handling and packaging of items during transportation and storage

Store Manager

Cellular Experts
01.2018 - 08.2020
  • Develop and implement strategies to increase customer satisfaction and loyalty, and improve overall store performance
  • Implement effective visual merchandising strategies to maximize sales and create an inviting and organized store environment

Education

Bachelor's Degree - Psychology, Management

University of Alabama in Huntsville
12.2022

Diploma -

Lee High School
05.2016

Skills

  • Leadership
  • Problem-solving
  • Teamwork
  • Time management
  • Communication
  • Organization
  • Strategic planning
  • Microsoft Certified

Timeline

IDD Community Mental Health Case Manager

ViaQuest Behavioral Health
04.2024 - Current

Warehouse Worker

Sam's Club Distribution
06.2023 - 04.2024

Assistant Manager

Downtown Rescue Mission
12.2022 - 05.2023

Warehouse Worker

Target Warehouse
09.2020 - 05.2022

Store Manager

Cellular Experts
01.2018 - 08.2020

Diploma -

Lee High School

Bachelor's Degree - Psychology, Management

University of Alabama in Huntsville
CHALEA MIMS