Chalermchai Jittarat
Thonotosassa,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Thai Ruby. Recognized for enhancing guest experiences through personalized service and effective cash handling. Proven ability to thrive in high-volume environments while fostering customer loyalty and maintaining cleanliness standards. Committed to team collaboration and delivering outstanding hospitality.
Overview
4
4
years of professional experience
Work History
Server
Thai Cafe Modern
Lutz, FL
01.2023 - Current
- Provided exceptional customer service by efficiently managing orders and resolving inquiries.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu offerings and service protocols.
Server
Thai Ruby
Tampa, FL
06.2022 - Current
- Demonstrated adaptability by handling high-volume service during peak hours effectively.
- Implemented suggestions for improving workflow, contributing to a smoother service process.
- Developed strong relationships with regular customers, fostering loyalty and repeat visits.
- Monitored inventory levels, assisting management with stock replenishment as needed.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Education
Bachelor of Science - Business Administration
University of South Florida
Tampa, FLHigh School Diploma -
Wharton High School
Tampa, FLAssociate of Arts -
Hillsborough Community College
Tampa, FLSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Customer service
Cleanliness standards
High volume dining
Food running
Service prioritization
Team collaboration
Timeline
Server
Thai Cafe Modern
01.2023 - Current
Server
Thai Ruby
06.2022 - Current
Bachelor of Science - Business Administration
University of South Florida
High School Diploma -
Wharton High School
Associate of Arts -
Hillsborough Community College