Chaley Kershner
Lambertville,MI
Summary
Enthusiastic and dedicated Office Manager with over 3 years of experience in administration, including 2 years in a leadership role. Known for being a quick learner, a supportive team leader, and someone who genuinely values creating a positive and efficient work environment. With a background in mental health and a Bachelor's degree in Psychology, I bring a unique perspective to office management, fostering strong team dynamics and employee well-being. Passionate about helping others succeed and excited to continue growing within a company that values collaboration, innovation, and personal development.
Overview
8
8
years of professional experience
Work History
Office Manager
La-Z-Boy Furniture Galleries of Toledo
03.2022 - Current
- Maintains all responsibilities of the administrative assistant
- Maintains office efficiency by implementing office systems, organizing operations and procedures, controlling correspondence, designing filing systems, and assigning and monitoring clerical functions
- Determine office staffing requirements; interview, hire, and train new employees
- Correspond regularly with La-Z-Boy corporate offices, distribution center, delivery service, and field technicians
- Manage store inventory; incoming and outgoing furniture items
- Take on the role of store manager when needed and make decisions that best reflect the company
Administrative Assistant
La-Z-Boy Furniture Galleries of Toledo
09.2021 - 04.2022
- Answer the phone and take messages
- Compiles, organizes, and maintains records of business transactions
- Competent in handling large sums of cash, checks, and credit card payments
- Schedules customers deliveries and pickups
- Addresses customer complaints and resolves problems as needed
Mental Health Professional
ProMedica Flower Hospital
02.2017 - 01.2021
- Lead supportive groups implementing mental health, coping skills, relapse prevention, and cognitive therapy
- Suicide prevention
- Provide 1:1 therapy and emotional support
- Monitor patient’s vital signs
- Observe, document and provide report on patient’s behavior and progress
- Intake and admission of patients
- Act as unit secretary providing clerical support to employees by copying, faxing and filing documents, answering phone calls, and updating patient logs
Education
Bachelor of Arts - Psychology
The University of Toledo
12.2016
Skills
- Customer service
- Office management
- Organizational skills
- Clear oral/written communication
- Problem solving
- Critical thinking
Timeline
Office Manager
La-Z-Boy Furniture Galleries of Toledo
03.2022 - Current
Administrative Assistant
La-Z-Boy Furniture Galleries of Toledo
09.2021 - 04.2022
Mental Health Professional
ProMedica Flower Hospital
02.2017 - 01.2021
Bachelor of Arts - Psychology
The University of Toledo
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