CHALICHA T. WHITMILL

Job Roles:

* Assist supervisor in creation ,implementation and review of standard operating procedures.

*Create and maintain refernce lab reports and resolve issues reguarding errors or delays in testing.

*Ensures patient is correctly identified through the hospital regestration system,account numbers are correct and correct test are ordered; performs result entry with accuracy and timeliness,

*Performs all laboratory functions according to guidlines established by regulatory agencies,including familiarization with regulations and quality indicators .

*Performs inventory and general maintenance for special collection and sendout supplies,

*Research, select and order appropriate reference laboratory test according to physician request, using varios computer networks and completeing appropriate requisitions

*Responds in a timely manner to customer request and follows up on any outstanding issues or concerns ,including phone calls/messages ,add on request and batching issues.

*Suggest and/or participate in cost saving / productivity strategies to meet or improve the department opperational budget while maintaining quality service and customer satisfaction.

*Teach,train and or mentor new employees, students and other healthcare professionals according to standard operating procedures.