Job Search Status
Open to workDesired start date: Immediately
Open To Work
Chameca Bizzell
Oklahoma ,Ok
Work Preference
Summary
Dynamic and detail-oriented professional with a proven track record at Ocom Imaging, excelling in front desk operations and patient relations. Skilled in appointment scheduling and data entry, I enhanced office efficiency and improved patient satisfaction through effective communication and a service-oriented mindset. Committed to maintaining confidentiality and fostering positive relationships.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Ocom Imaging
Oklahoma City, OK
01.2014 - 03.2026
- Greeted and assisted patients, ensuring positive first impressions and effective communication.
- Managed appointment scheduling and maintained organized patient records using electronic systems.
- Coordinated with medical staff to streamline office operations and enhance patient flow.
- Handled incoming calls, addressing inquiries and directing them to appropriate departments efficiently.
- Maintained cleanliness and organization of reception area to create welcoming environment.
- Assisted in training new team members on front desk procedures and customer service protocols.
- Compiled feedback from patients to identify areas for improvement in service delivery processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Handled assignments independently with good judgement and critical thinking skills.
Medical Records Clerk
Mary Mahoney Memorial Health Center
Spencer, OK
2008 - 2013
- Maintained accurate patient records using electronic health record (EHR) systems.
- Processed medical documentation requests and ensured timely responses for patient care continuity.
- Reviewed and verified data entry for compliance with regulatory standards and internal policies.
- Assisted in training new staff on medical records management protocols and software applications.
- Implemented process improvements to enhance efficiency in record retrieval and filing systems.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Updated patient records with new information to keep data current and accurate.
- Organized storage of physical records, optimizing space utilization and accessibility.
- Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
- Facilitated smooth communication between departments by providing timely access to patient records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained accuracy, completeness, and security for medical records and health information.
Janitorial Worker
Mary Cleaning Services Family Business
Lahoma, OK
2003 - 2010
- Operated commercial cleaning equipment to maintain cleanliness and safety standards in various settings.
- Conducted regular inspections to identify maintenance needs and ensure compliance with health regulations.
- Trained new staff on cleaning procedures, safety protocols, and efficient use of cleaning products.
- Streamlined cleaning processes, resulting in improved efficiency and reduced time spent on routine tasks.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Dusted surfaces, ledges, fixtures and furniture.
- Kept building spaces premises clean inside and outside.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Polished stainless steel fixtures and furniture details.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
No Degree - Health Administration
University of Phoenix
Online High School Diploma -
Midwest City High School
Midwest City 05-2006
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Appointment scheduling
Greeting and seating clients
Office administration
File management
Documentation and reporting
Typing speed
Service-oriented mindset
Multi-line telephone systems
Performance improvement
Information protection
Security awareness
Record preparation
Front desk operations
Phone etiquette
Multi-line telephone skills
Reception desk management
Calm demeanor
Positive and professional
Attention to detail
Problem-solving
Punctual and reliable
Call answering and routing
Microsoft office
Payment processing
Relationship building
Records maintenance
Word processing
Timeline
Receptionist
Ocom Imaging
01.2014 - 03.2026
Medical Records Clerk
Mary Mahoney Memorial Health Center
2008 - 2013
Janitorial Worker
Mary Cleaning Services Family Business
2003 - 2010
No Degree - Health Administration
University of Phoenix
High School Diploma -
Midwest City High School