CHAMIA pasquier
Loxahatchee ,fl
Summary
Dynamic and organized professional with proven expertise in customer service and office administration at Brazilian Waxing by Sisters. Skilled in scheduling and data entry, I excel in enhancing client experiences and optimizing operational efficiency. Recognized for resolving customer issues effectively, ensuring satisfaction, and maintaining a welcoming environment. i also have experience of working with elder people for over 2 years .
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Brazilian Waxing by Sisters
11.2024 - Current
- Managed appointment scheduling and ensured efficient client flow throughout the day.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Coordinated with staff to maintain a clean and welcoming reception area.
- Assisted in inventory management, tracking supplies and reordering as needed.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Restaurant Hostess
Islander Bar and Grill
05.2024 - 08.2024
- Greeted and welcomed guests, ensuring a positive first impression of the restaurant.
- Managed reservation system, optimizing seating arrangements for efficient service flow.
- Assisted guests with inquiries, providing information on menu items and specials.
- Coordinated with waitstaff to ensure timely service and guest satisfaction.
- Trained new staff on host duties and customer service protocols for consistency in service delivery.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Server
Morselize Health System
10.2023 - 08.2024
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Processed orders accurately using point-of-sale system, ensuring efficient transactions for customers.
- Assisted in maintaining cleanliness and organization of dining areas, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders to guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Activities Assistant
Marriot Vacation Clubs
06.2023 - 08.2023
- Assisted in planning and coordinating recreational activities for guests.
- Supported execution of daily activity schedules to enhance guest engagement.
- Facilitated communication between guests and management regarding activity options.
- Organized materials and equipment needed for various recreational programs.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
No Degree - Health Sciences
Palm Beach State Collage
4200 S Congress Ave, Lake Worth, FL 3346111-2024
No Degree -
Medical Institute of Palm Beach
5821 Lake Worth Rd Ste B, Greenacres, FL 33463 11-2024
High School Diploma -
Inlet Grove Community High School
600 W 28th St, Riviera Beach, FL 33404-430905-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling
- Data inputting
- Office administration
- Staff management
Certification
- Certified CNA - 6MONTHS
- HHA - 6MONTHES
Languages
English
Full Professional
French
Native or Bilingual
Interests
- Supporting STEM education initiatives and mentorship programs
- Cooking
- Electronics and Circuit Building
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Receptionist
Brazilian Waxing by Sisters
11.2024 - Current
Restaurant Hostess
Islander Bar and Grill
05.2024 - 08.2024
Server
Morselize Health System
10.2023 - 08.2024
Activities Assistant
Marriot Vacation Clubs
06.2023 - 08.2023
No Degree - Health Sciences
Palm Beach State Collage
No Degree -
Medical Institute of Palm Beach
High School Diploma -
Inlet Grove Community High School