Champion St Paul

• Prepared presentations for board meetings summarizing key developments within the company.
• Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.

• Implemented behavior management strategies to encourage positive behaviors and personal growth.
• Maintained detailed records and reports on children's progress, incidents, and milestones for agency reviews.
• Educated children on personal hygiene habits including brushing teeth twice daily, bathing regularly and wearing clean clothes every day.
• Participated in ongoing training and development to enhance skills and understand current best practices in foster care.
• Encouraged children to participate in age-appropriate activities both inside and outside of the home.

• Hired and trained 10 new employees, which increased the size of the staff by 500%. Established and maintained more than 3 business accounts.
• Managed the growth of an Instagram following to over 3000 followers @stpaulmotorbicycles
• Revenue generation and marketing effectiveness.
• Determined customer needs.
• Grew customer base Wrote, proofed and edited sales proposals and correspondence.
• Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.

Responsibilities:

As a manager

• Managed day-to-day internal operations, including supervision and assignment delegation for 10-15 member team.
• Hired and trained employees for the Business Customer Care department.
• Boosted revenue office by 13% at the Colorado Springs office.
• Facilitated awards by implementing high performance employee recognition program.
• Reviewed team relationship and rep performance issues and implemented corrective action plan, leading to team unity, high morale, and higher performance.
• Team held the highest customer satisfaction score, Revenue, Prod, and/or quality at one point

As a Representative

• Educate service professionals on how HomeAdvisor can make their business successful, deescalate and resolve their issues.
• I have done coaching that have improve the receivers performance
• Experience in supervisor situations
• Took the time to train and coach several employees on what I've learned and what helps me on the phone.

Accomplishments:

• Completed Aspiring Leadership Program (ALP) formally called the Leadership Development Program (LDP) course
• Promoted 5 times
• Earned Top Performer twice consecutively

• Planned and executed custom projects from customers.
• Provided onsite training.
• Repaired and maintained heavy-duty and construction machinery.
• Cut materials to specified sizes for installation using power saws and tile cutters.
• Transported materials, tools and machines to installation sites. Accurately read blueprints and repair manuals to identify mechanical problems and fix them.
• Application of electrode and gun along weld line to create precision pieces. Completed minor torch ups with MIG welders.