Chana Thomas
Navarre,FL
Summary
Motivated individual with experience in customer service and sales as well as workplace leadership. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Vans Off The Wall
07.2020 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Lead
Vans Off The Wall
07.2021 - 01.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed and stocked merchandise in accordance with store standards.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Sales Associate
Bippy's By the Beach
07.2019 - 01.2020
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Classical Ballet Teacher
Emerald City Gymnastics
10.2017 - 06.2018
- Taught students how to explore movement and become comfortable expressing themselves through dance as well as improve their skills.
- Implemented all program requirements provided by studio director.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions to increase balance, strength and artistry.
Sales Associate
Bou Cou Dancewear
08.2017 - 10.2017
- Assisted in shoe fittings along with other store responsibilities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Arts - Philosophy
Brandeis University
Waltham, MA05.2025
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL06.2021
Skills
- Time Management
- Merchandising Proficiency
- Merchandise Display
- Attention to detail
- Multitasking
- Serve customer needs
Timeline
Sales Lead
Vans Off The Wall
07.2021 - 01.2022
Sales Associate
Vans Off The Wall
07.2020 - Current
Sales Associate
Bippy's By the Beach
07.2019 - 01.2020
Classical Ballet Teacher
Emerald City Gymnastics
10.2017 - 06.2018
Sales Associate
Bou Cou Dancewear
08.2017 - 10.2017
Bachelor of Arts - Philosophy
Brandeis University
High School Diploma -
Choctawhatchee High School
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