CHANCE CHRISTIAN
Cincinnati,Ohio
Summary
Dynamic leader and problem-solver with a proven track record at Amazon, enhancing operational efficiency and customer satisfaction. Skilled in inventory management and teamwork, I spearheaded initiatives that boosted efficiency by 15%. My adaptability and strategic decision-making abilities drive continuous improvement and positive outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sales Associate
Tirediscounter
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Suggested ideas for improving store operations and increasing profits.
Health Care Aide
Home Matters Caregiving
09.2022 - 06.2024
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Reported any changes or concerns to supervising nurse or physician promptly.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
Warehouse Associate
Amazon
Hebron, KY
09.2020 - 09.2022
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assisted in loading finished goods onto delivery vehicles as required.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Inventory Specialist
RGIS
05.2019 - 09.2020
- Spearheaded inventory management at RGIS
- Ensured accurate stock levels
- Streamlined inventory processes
- Resolved stock discrepancies swiftly
- Boosted operational efficiency by 15%
- Monitored stock levels to ensure availability of products.
- Maintained accurate and up-to-date inventory records.
Lead Delivery Associate
PaneraBread
11.2017 - 05.2019
- Streamlined route planning at PaneraBread, boosting delivery efficiency
- Optimized inventory management at PaneraBread, enhancing customer satisfaction
- Managed high-accuracy data entry, ensuring updated inventory and customer records
- Loaded delivery truck with company products according to the daily route plan.
- Maintained accurate logbook of deliveries and pick-ups.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Updated electronic tracking system throughout the day with delivery status information.
Patient Care Coordinator
HealthAid
05.2017 - 06.2018
- Orchestrated patient and house care for optimal health
- Streamlined attendance scheduling and monitoring
- Enhanced customer satisfaction through superior service delivery
- Implemented waste-reducing inventory solutions
- Personalized patient engagement through care routine analysis
Manager
CurritoBurritos
10.2015 - 05.2017
- Directed customer service operations, consistently maintaining high satisfaction rates
- Championed a proactive team environment, leading to top-rated customer service at CurritoBurritos
- Facilitated team dynamics to enhance service accuracy and customer interactions
Education
Virtual Learning Academy -
07.2018
Nursing Sciences -
University of Cincinnati
Blue AshSkills
- Inventory Management
- Data Analysis
- Attendance Monitoring
- Resource Management
- Process Optimization
- Customer Satisfaction
- Customized Client Engagement
- Strong Written Communication
- Time Management
- Strategic Marketing Knowledge
- Revenue Generation Expertise
- Leadership
- Adaptability
- Teamwork
- Problem-solving
- Strategic Decision Making
- Technical Proficiency
- Proficient in Negotiation Techniques
- Creativity
- Data-Driven Research Expertise
- Project Management
Timeline
Sales Associate
Tirediscounter
06.2024 - Current
Health Care Aide
Home Matters Caregiving
09.2022 - 06.2024
Warehouse Associate
Amazon
09.2020 - 09.2022
Inventory Specialist
RGIS
05.2019 - 09.2020
Lead Delivery Associate
PaneraBread
11.2017 - 05.2019
Patient Care Coordinator
HealthAid
05.2017 - 06.2018
Manager
CurritoBurritos
10.2015 - 05.2017
Virtual Learning Academy -
Nursing Sciences -
University of Cincinnati
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