Chance Fussell
Westmoreland,TN
Summary
Dynamic Bar Manager and Culinary Manager with a proven track record at Longhorn Steakhouse, excelling in team leadership and customer service. Achieved high-quality food preparation standards while mentoring staff, enhancing operational efficiency, and reducing costs through strategic planning. Committed to fostering a welcoming atmosphere that drives repeat business and customer loyalty.
Overview
3
3
years of professional experience
Work History
Bar Manager
Longhorn Steakhouse
10.2024 - 01.2025
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Culinary Manager
Longhorn Steakhouse
11.2022 - 10.2024
- Motivated team of up to 34 employees to maintain high standards of food preparation and efficiency for 10 hours per shift.
- Contributed to the restaurant''s reputation for excellence by consistently delivering high-quality dishes that delighted guests and earned rave reviews.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced food waste and costs with careful menu planning, ingredient sourcing, and portion control.
- Maintained kitchen hardware and repaired tools or ordered equipment.
Line Cook
Longhorn Steakhouse
01.2022 - 11.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
High School Diploma -
Station Camp High School
Gallatin, TN05-2013
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Issue resolution
- Rule enforcement
Accomplishments
- Achieved an AVT, or Food Waste, of 3.8% by completing Daily, Weekly, and Monthly inventory with accuracy and efficiency.
- Achieved a 98% Steaks Grilled Correctly through consistent training, feedback, and recognition of the Staff.
- Won "Hero of the Room" Award for consistently driving great results, spreading Longhorn Culture, and developing leaders around me.
Timeline
Bar Manager
Longhorn Steakhouse
10.2024 - 01.2025
Culinary Manager
Longhorn Steakhouse
11.2022 - 10.2024
Line Cook
Longhorn Steakhouse
01.2022 - 11.2022
High School Diploma -
Station Camp High School
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