Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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CHANCE JOHNSON-KILDEE

Salt Lake City,UT

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks Coffee Co
2022.03 - Current
  • Craft beverages in accordance with Starbucks recipes
  • Support the team to ensure efficient and effective productivity both on and off the floor
  • Operate relevant machinery in a safe manner and in accordance with food safety protocol
  • Maintain appearance and operation of interior and exterior of store
  • Pleasantly connected with customers during hectic periods to promote fun, positive environment.

Front of House Manager

Salt Lake Acting Company
2021.08 - Current
  • Maintain physical appearance of the front of house of the theater
  • Check vaccination cards and offer masks to patrons who need them
  • Clean bathrooms and high-touch surfaces
  • Assist patrons in finding seats
  • Resolved guests complaints while maintaining positive customer environment.

Ski Lift Operator

Deer Valley Ski Resort
2021.11 - 2022.04
  • Operate ski lifts in a safe manner
  • Be polite and welcoming to guests
  • Ensure the safety of guests to the best of my ability
  • Maintain timely break rotations with other operators
  • Maintain the surrounding snow in good condition
  • Answer any questions guests may have or direct them to someone with more information

Assistant Stage Manager

Salt Lake Acting Company
2021.09 - 2021.10
  • Assist Stage Manager in daily set up for rehearsals and performances
  • Disinfect costumes after each performance
  • Prepare and set props before each performance
  • Clean and reset props after each performance
  • Assist actors and directors in administrative and communication issues
  • Helped with actor, scene and prop blocking.

Busser and Host

Ristorante Caffe Molise
2021.04 - 2021.10
  • Make sure tables are bussed and cleaned in a timely manner
  • Greet guests at the host stand and find them a suitable table for their meal
  • Assist in keeping the restaurant in clean and functioning condition
  • Optimize guests’ dining experience
  • Reset and cleaned tables quickly to prepare for new customers.

Ice Cream Roller

Koi D Bar Ice Cream
2021.01 - 2021.05
  • Aid in the preparation of ice cream ingredients
  • Ensure food quality
  • Ensure store is clean and well-kept
  • Perform any tasks associated with cleaning and stocking
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.

Packing Assistant

Badali Jewelry
2020.12 - 2021.01
  • Carefully and properly pack orders for customers
  • Ensure the proper pieces are addressed to the proper customer
  • Transport packages to the post office as needed
  • Assist in the production or alteration of jewelry as needed
  • Perform any other tasks needed, such as general cleanup, order form printing, jewelry polishing, etc.

Stagehand

with Salt Lake City School District
2019.05 - 2020.06
  • Offered to assist the director with administrative and leadership duties during busy periods, which led to development of additional skills and improved productivity within theater
  • Moved set and prop items safely to prevent accidents and mishaps
  • Assisted in stage and technical setup and breakdown for theatrical performances
  • Built and decorated props and set pieces according to the set designer and director's instructions
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times

Courtesy Clerk

Kroger
2019.09 - 2020.05
  • Perform store sweeps on the hour and half-hour and clean up any messes
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Help in any other department that needs assistance (produce, reshelving, etc.)
  • Clean bathrooms when necessary and for store closing; replace trash bags for store closing
  • Retrieve carts from parking lots using a cart strap and proper safety precautions
  • Return unpurchased items back to their proper locations in the store
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

Bachelor of Arts - History

University of Utah
Salt Lake City, UT
05.2024

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West High School, University of Utah
Salt Lake City, UT
2020

Skills

  • Beverage Preparation
  • Standardized Recipes
  • Communications Strategies
  • Equipment and Store Cleaning
  • Operational Efficiency and Safety
  • Customer Connections
  • Conflict resolution and management
  • Safe Food Handling Practices

Additional Information

  • References available upon request.

Timeline

Barista

Starbucks Coffee Co
2022.03 - Current

Ski Lift Operator

Deer Valley Ski Resort
2021.11 - 2022.04

Assistant Stage Manager

Salt Lake Acting Company
2021.09 - 2021.10

Front of House Manager

Salt Lake Acting Company
2021.08 - Current

Busser and Host

Ristorante Caffe Molise
2021.04 - 2021.10

Ice Cream Roller

Koi D Bar Ice Cream
2021.01 - 2021.05

Packing Assistant

Badali Jewelry
2020.12 - 2021.01

Courtesy Clerk

Kroger
2019.09 - 2020.05

Stagehand

with Salt Lake City School District
2019.05 - 2020.06

Bachelor of Arts - History

University of Utah

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West High School, University of Utah
CHANCE JOHNSON-KILDEE