Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chance Jones

Edmond,Oklahoma

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Manager

Von Maur
Oklahoma City, OK
01.2020 - Current
  • Responsibilities included managing and overseeing day-to-day operations, leading in sales and keeping the team motivated to sell, and training new hires.
  • Listening closely to each customer's needs, documenting and determining the best possible response and solution.
  • Communicating with managers of other departments to maintain transparency.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Analyze and interpret store trends to facilitate planning.

Assistant Store Manager

Lane Bryant
Oklahoma City, OK
07.2019 - 01.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Kept orderly and accurate accounting records by monitoring sales documentation.

Design Project Coordinator

Eye For Design
Edmond , United States
08.2018 - 07.2019
  • Tracked project and 20+ team member performance closely to quickly intervene in mistakes or delays.
  • Maintained current knowledge of trends within the industry through research and observation and applied this knowledge into work that you produce daily.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.

Education

High School Diploma -

Edmond Santa Fe High School
Edmond, OK
05.2019

Skills

  • Leadership
  • Work Planning and Organization
  • Customer Service
  • Verbal and Written Communication
  • Retail Management
  • Efficient Sales Transactions
  • Innovative problem solving
  • Microsoft Office, Microsoft Word, Microsoft Excel

Accomplishments

    #1 in Department Sales, Top 5 in Store Sales, Top 20 in Company Sales.

Certification

Microsoft Excel - Excel from Beginner to Advanced

MS Office Complete Training - Beginner to Expert Level

Timeline

Department Manager

Von Maur
01.2020 - Current

Assistant Store Manager

Lane Bryant
07.2019 - 01.2020

Design Project Coordinator

Eye For Design
08.2018 - 07.2019

High School Diploma -

Edmond Santa Fe High School

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Chance Jones