Chance King

• Process and review 150+ claims daily, ensuring accuracy and compliance with companies policy
• verify claims, identify discrepancies and resolve issues to prevent delays
• Maintain accurate documentation using internal systems
• Meet productivity and quality benchmarks while doing multiple task
• Collaborate with internal teams to resolve complex claim issues efficiently

●Assist with EDI-related issues including data exchange,
claim status, and provider system access.
●Analyze data trends and identify recurring issues to
support process improvements.
●Maintain accurate provider and member records while
ensuring HIPAA compliance.
●Utilize Microsoft Excel and reporting tools to track issues,
document trends, and support operational decisions.

• Entered and verified high volumes data with 98% accuracy
• Maintained detailed records and ensured proper documentations of all transactions
• Identified errors and inconsistencies, improving data integrity and processing efficiency
• Managed multiple systems while prioritizing workload to meet deadlines
• Assisted with reporting and track using excel

Provided administrative support including documentation,
correspondence, and record maintenance.
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Managed provider records and ensured accurate data entry
across multiple systems.
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Assisted with reporting and data tracking using Microsoft
Excel and internal databases.
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Maintained confidentiality of sensitive information in
compliance with organizational policies.
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Supported department operations by coordinating tasks
and meeting deadlines.