Reliable and dedicated professional with extensive experience in the cannabis industry. Proven ability to assist in day to day store operations, provide elite customer service and exceptional product knowledge.
Overview
2
2
years of professional experience
Work History
Lead Store Associate
Bloc Dispensary
10.2022 - Current
Assisted in opening and closing the store, ensuring all procedures were followed.
Delivered exceptional customer service by providing detailed information and suggestions about products.
Handled large amounts of cash and versed at handling cash and debit transactions.
Helped maintain a clean and organized store environment.
Trained new employees on store procedures, customer service techniques and product knowledge.
Assisted in inventory management and the receiving and processing of deliveries.
Assisted in the transition from medical only to medical/recreational sales.
Budtender
Curaleaf
05.2022 - 10.2022
Supported store opening and closing tasks.
Offered recommendations on products to medical customers.
Ensured customer satisfaction through friendly and helpful service.
Handled both cash and debit transactions on cash register.
Skills
Store operations
Returns processing
Excellent communication skills
Strong customer service skills
In-depth knowledge of cannabis products
Cash handling and register operation
Inventory management
Training new employees
Ability to lead and work both independently and as part of a team