Summary
Overview
Work History
Education
Skills
Timeline
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Chancellor Watkins

Birmingham

Summary

Driven to start a career in sales, with strong communication skills and a natural ability to connect with people. Experienced in customer-facing roles, building relationships, handling transactions, and staying focused on hitting goals.

Overview

9
9
years of professional experience

Work History

General Manager

Cross Metals
Troy, AL
10.2024 - 09.2025
  • Ran day-to-day operations across two scrap yards, keeping everything moving smoothly
  • Worked directly with customers, answering questions and ensuring a positive experience
  • Operated scales to weigh materials and determine fair pricing for metal transactions
  • Improved safety practices to create a better working environment
  • Handled cash registers and payments accurately in fast-paced environments
  • Kept eyes on expenses and helped maintain profitability
  • Enhanced customer satisfaction by resolving disputes promptly and maintaining open lines of communication
  • Gained strong knowledge of metals and pricing, allowing me to confidently explain value and negotiate with customers

Audiometric Technician

WorkSafe USA
Cincinnati, OH
01.2019 - 10.2024
  • Performed hearing tests for employees at industrial job sites to meet safety requirements
  • Performed pulmonary function testing to access respiratory health
  • Conducted respirator fit testing to ensure workers were properly equipped
  • Traveled extensively across the United States to provide the on-site testing services
  • Maintained and calibrated equipment to keep testing accurate and efficient
  • Managed scheduling and stayed organized while handling multiple locations and clients
  • Interacted with clients daily, representing the company and explaining services clearly
  • Recognized as Tech of the Year (2022) for strong performance and reliability

Roofer

Chuck's Roofing
Tuscaloosa, AL
08.2016 - 03.2018
  • Installed and repaired types of roofs including shingles, metal, and flat systems
  • Measured and cut materials according to fit each job correctly
  • Inspected roofs to find leaks or damage and determine needed repairs
  • Worked closely with a crew to finish jobs on time at a high standard
  • Kept job sites clean, safe, and organized
  • Provided excellent customer service and provided customers information regarding maintenance and repair

Education

University of Alabama
AL

Skills

  • Operations management
  • Communication & active listening
  • Customer retention
  • Time management
  • Building rapport
  • Conflict resolution
  • Resilience and goal-oriented mindset
  • Adaptability
  • Basic data tracking

Timeline

General Manager

Cross Metals
10.2024 - 09.2025

Audiometric Technician

WorkSafe USA
01.2019 - 10.2024

Roofer

Chuck's Roofing
08.2016 - 03.2018

University of Alabama